Why choose this course?
Advance your fulfilling career in the community services sector through this qualification. Gain the knowledge and skills to communicate and work effectively in the community services sector and learn how to develop and manage community programs, promote the social, emotional and physical wellbeing of clients and respond to critical situations when they arise.
Learn how to assist clients to access existing support systems and networks as well as develop client centred programs, which will address their immediate and long term needs. You will also acquire high level communication skills and the ability to develop strategies for high risk groups within the community using legal and ethical compliance frameworks. Community service workers have powerful effects on the lives of individuals and on the way our society deals with social changes, challenges and issues.
On completion of your studies employment can be found in the private and government sector, or not for profit organisations for youth programs, alcohol and drug centres, nonclinical mental health settings, multicultural services, disability and aged care.
Career opportunities
- Community Worker
- Disabilities Services Officer
- Family Support Worker
- Welfare Worker
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An IELTS score (academic) of 5.5 with no band score less than 5.0 or equivalent.
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Completion of CHC42015 Certificate IV in Community Services OR CHC43015 Certificate IV in Ageing Support OR CHC40413 Certificate IV in Youth Work is required for entry into this course.
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This course requires immunisations and/or proof of vaccination status before attending mandatory work placement. Costs and vaccine requirements may vary depending on your placement centre and/or doctor’s fee schedule. Please follow instructions/advice provided to you during enrolment/orientation. You will not be able to complete your course if these requirements are not met.
Please refer to the Non-Tuition Fees section of your Letter of Offer for any additional requirements where a cost may be incurred.
Your study options
Semester 2, 2023
- Tuition fee: $13,060
- Resources fee: $400
- Materials fee: $0
Tuition fees are reviewed annually. If tuition fees are increased, you will be required to pay the new fees as they are introduced. You will be provided with an indicative schedule of fees in your Letter of Offer.
Resource fees are for consumables you use in your course e.g. paint, internet etc. You pay this fee to your college at enrolment. If your course goes longer than one semester, the resource fee may not need to be paid in one amount but may be spaced out over the duration of your course. Your college will advise you of the payment amount each semester.
Material fees are for items that remain your property after the course has been completed e.g. personal protective equipment, tools, text books etc. You pay this fee to your college at enrolment.
Students are required to undertake approximately 240 hours of supervised work placement in a relevant community services agency or facility. Work placements are organised and coordinated in accordance with the North Metropolitan TAFE Work Placement/Work Placement Policy (PCY092). A comprehensive risk management process is undertaken and documented to ensure it is deemed a safe workplace. A database of work placement organisations is maintained by North Metropolitan TAFE.
To be accepted for workplace volunteering in a Community Services agency, students require a National Police Clearance certificate and a Working with Children Card based on workplace policy. Some agencies have additional requirements before accepting students on work experience.
The Work Placement Coordinator will locate and place students in an organisation that gives students the opportunity to further develop and demonstrate the required skills as a worker in the Community Services sector.
2 semesters
To achieve this qualification, students must demonstrate competency in 16 units. These 16 are comprised of 8 core units and 8 elective units. Elective units listed below have been selected in consultation with industry.
Students who enrol into this qualification will be eligible for credit transfer of the units that they have already achieved. Fees paid by international students are set on a commercial basis and are paid as a whole of course fee - no refund will apply to credit transfers. Please refer to your letter of Offer for detailed duration and costings for your enrolment.
- CHCCCS007 Develop and implement service programs
- CHCCOM003 Develop workplace communication strategies
- CHCDEV002 Analyse impacts of sociological factors on clients in community work and services
- CHCDIV003 Manage and promote diversity
- CHCLEG003 Manage legal and ethical compliance
- CHCMGT005 Facilitate workplace debriefing and support processes
- CHCPRP003 Reflect on and improve own professional practice
- HLTWHS004 Manage work health and safety
- CHCCCS019 Recognise and respond to crisis situations
- CHCCSL001 Establish and confirm the counselling relationship
- CHCCSL002 Apply specialist interpersonal and counselling interview skills
- CHCCSM005 Develop, facilitate and review all aspects of case management
- CHCDIV001 Work with diverse people
- CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety
- CHCGRP002 Plan and conduct group activities
- HLTWHS003 Maintain work health and safety
The methods of assessment used in this course include knowledge questions, role plays, case study scenarios, projects and presentations. Methods of assessment are based on the job role where evidence is either collected during a real work situation (work placement) or a simulated work environment created on-campus (Directions Community Centre).
These assessment strategies and evidence gathering are in accordance with the relevant training package or accreditation guidelines. Detailed Information is available in the assessment matrix, learning plans and assessment tools for each of the units of competency. Assessors use this matrix to ensure assessments, are undertaken across the duration of the course, rather than clustered together at particular times.
The following learning resources, facilities and equipment are available at each campus so that you can achieve the skill and knowledge requirements of this course.
Learning resources may include access to Blackboard, Lecturer developed handouts, workbooks, learner guides, textbooks, case studies, scenarios, access to health, safety and community services websites, and policies and procedures relevant to community service organisations.
Facilities and equipment may include access to fully equipped classrooms with a whiteboard, library resource centre, computer labs, and a simulated workplace which has been designed to reflect a real world community services agency.
Semester and holiday dates are included in your Letter of Offer. View upcoming semester start and end dates.
Semester 2, 2023
- Tuition fee: $13,060
- Resources fee: $510
- Materials fee: $0
Tuition fees are reviewed annually. If tuition fees are increased, you will be required to pay the new fees as they are introduced. You will be provided with an indicative schedule of fees in your Letter of Offer.
Resource fees are for consumables you use in your course e.g. paint, internet etc. You pay this fee to your college at enrolment. If your course goes longer than one semester, the resource fee may not need to be paid in one amount but may be spaced out over the duration of your course. Your college will advise you of the payment amount each semester.
Material fees are for items that remain your property after the course has been completed e.g. personal protective equipment, tools, text books etc. You pay this fee to your college at enrolment.
Students are required to undertake approximately 240 hours of supervised work placement in a relevant community services agency or facility. This work placement helps to strengthen the skills and knowledge you have learnt during your studies in a real workplace environment. You will be supervised during your work placement by staff at the facility and your supervision and support requirements will be fully documented. An SMT Lecturer will conduct workplace visits to provide ongoing support, modelling and coaching.
2 semesters
To achieve this qualification, students must demonstrate competency in 16 units. These 16 are comprised of 8 core units and 8 elective units. Elective units listed below have been selected in consultation with industry.
Students who enrol into this qualification will be eligible for credit transfer of the units that they have already achieved. Fees paid by international students are set on a commercial basis and are paid as a whole of course fee - no refund will apply to credit transfers. Please refer to your letter of Offer for detailed duration and costings for your enrolment.
- CHCCCS007 Develop and implement service programs
- CHCCOM003 Develop workplace communication strategies
- CHCDEV002 Analyse impacts of sociological factors on clients in community work and services
- CHCDIV003 Manage and promote diversity
- CHCLEG003 Manage legal and ethical compliance
- CHCMGT005 Facilitate workplace debriefing and support processes
- CHCPRP003 Reflect on and improve own professional practice
- HLTWHS004 Manage work health and safety
- CHCADV002 Provide advocacy and representation services
- CHCADV005 Provide systems advocacy services
- CHCCSL007 Support counselling clients in decision-making processes
- CHCCSM005 Develop, facilitate and review all aspects of case management
- CHCDEV003 Analyse client information for service planning and delivery
- CHCPOL002 Develop and implement policy
- CHCPOL003 Research and apply evidence to practice
- CHCPRP001 Develop and maintain networks and collaborative partnerships
The methods of assessment used in this course include written tests, oral questions, direct observations consisting of role-plays and practical activities, assignments such as projects and evidence portfolios, and work placement.
These assessment strategies and evidence gathering are in accordance with the relevant training package or accreditation guidelines. Detailed Information is available in the assessment matrix, learning plans and assessment tools for each of the units of competency. Assessors use this matrix to ensure assessments, are undertaken across the duration of the course, rather than clustered together at particular times.
The following learning resources, facilities and equipment are available at each campus so that you can achieve the skill and knowledge requirements of this course.
Learning resources may include access to a simulated work environment, Blackboard, workbooks, PowerPoint presentations, handouts and industry web links.
Facilities and equipment may include access to classrooms, computer labs, equipment and facilities relevant to the community services industry.
Semester and holiday dates are included in your Letter of Offer. View upcoming semester start and end dates.
Semester 1, 2024
- Tuition fee: $13,060
- Resources fee: $200
- Materials fee: $100
Tuition fees are reviewed annually. If tuition fees are increased, you will be required to pay the new fees as they are introduced. You will be provided with an indicative schedule of fees in your Letter of Offer.
Resource fees are for consumables you use in your course e.g. paint, internet etc. You pay this fee to your college at enrolment. If your course goes longer than one semester, the resource fee may not need to be paid in one amount but may be spaced out over the duration of your course. Your college will advise you of the payment amount each semester.
Material fees are for items that remain your property after the course has been completed e.g. personal protective equipment, tools, text books etc. You pay this fee to your college at enrolment.
Students are required to undertake approximately 200 hours of supervised work placement in a relevant community services agency or facility. This work placement helps to strengthen the skills and knowledge you have learnt during your studies in a real workplace environment. You will be supervised during your work placement by staff at the facility and your supervision and support requirements will be fully documented. An CRT Lecturer will conduct workplace visits to provide ongoing support, modelling and coaching.
2 semesters
2 semesters
To achieve this qualification, students must demonstrate competency in 16 units. These 16 are comprised of 8 core units and 8 elective units. Elective units listed below have been selected in consultation with industry.
Students who enrol into this qualification will be eligible for credit transfer of the units that they have already achieved. Fees paid by international students are set on a commercial basis and are paid as a whole of course fee - no refund will apply to credit transfers. Please refer to your letter of Offer for detailed duration and costings for your enrolment.
- CHCCCS007 Develop and implement service programs
- CHCCOM003 Develop workplace communication strategies
- CHCDEV002 Analyse impacts of sociological factors on clients in community work and services
- CHCDIV003 Manage and promote diversity
- CHCLEG003 Manage legal and ethical compliance
- CHCMGT005 Facilitate workplace debriefing and support processes
- CHCPRP003 Reflect on and improve own professional practice
- HLTWHS004 Manage work health and safety
- CHCCCS019 Recognise and respond to crisis situations
- CHCCSL001 Establish and confirm the counselling relationship
- CHCCSL002 Apply specialist interpersonal and counselling interview skills
- CHCCSL003 Facilitate the counselling relationship and process
- CHCCSL007 Support counselling clients in decision-making processes
- CHCCSM005 Develop, facilitate and review all aspects of case management
- CHCYTH008 Support young people to take collective action
- CHCYTH012 Manage service response to young people in crisis
The methods of assessment used in this course include written tests, oral questions, direct observations such as role-plays and practical activities, assignments including projects and evidence portfolios, community development project aimed at young people, third party assessment and work placement.
These assessment strategies and evidence gathering are in accordance with the relevant training package or accreditation guidelines. Detailed Information is available in the assessment matrix, learning plans and assessment tools for each of the units of competency. Assessors use this matrix to ensure assessments, are undertaken across the duration of the course, rather than clustered together at particular times.
The following learning resources, facilities and equipment are available at each campus so that you can achieve the skill and knowledge requirements of this course. Learning resources may include access to handouts, industry web links, You tube clips, PowerPoints, videos and online resources such as Blendspace. Facilities and equipment may include access to classrooms, computer labs, equipment and facilities relevant to the community services industry.
Semester and holiday dates are included in your Letter of Offer. View upcoming semester start and end dates.
Semester 1, 2024
- Tuition fee: $13,060
- Resources fee: $400
- Materials fee: $0
Tuition fees are reviewed annually. If tuition fees are increased, you will be required to pay the new fees as they are introduced. You will be provided with an indicative schedule of fees in your Letter of Offer.
Resource fees are for consumables you use in your course e.g. paint, internet etc. You pay this fee to your college at enrolment. If your course goes longer than one semester, the resource fee may not need to be paid in one amount but may be spaced out over the duration of your course. Your college will advise you of the payment amount each semester.
Material fees are for items that remain your property after the course has been completed e.g. personal protective equipment, tools, text books etc. You pay this fee to your college at enrolment.
Students are required to undertake approximately 240 hours of supervised work placement in a relevant community services agency or facility. Work placements are organised and coordinated in accordance with the North Metropolitan TAFE Work Placement/Work Placement Policy (PCY092). A comprehensive risk management process is undertaken and documented to ensure it is deemed a safe workplace. A database of work placement organisations is maintained by North Metropolitan TAFE.
To be accepted for workplace volunteering in a Community Services agency, students require a National Police Clearance certificate and a Working with Children Card based on workplace policy. Some agencies have additional requirements before accepting students on work experience.
The Work Placement Coordinator will locate and place students in an organisation that gives students the opportunity to further develop and demonstrate the required skills as a worker in the Community Services sector.
2 semesters
To achieve this qualification, students must demonstrate competency in 16 units. These 16 are comprised of 8 core units and 8 elective units. Elective units listed below have been selected in consultation with industry.
Students who enrol into this qualification will be eligible for credit transfer of the units that they have already achieved. Fees paid by international students are set on a commercial basis and are paid as a whole of course fee - no refund will apply to credit transfers. Please refer to your letter of Offer for detailed duration and costings for your enrolment.
- CHCCCS007 Develop and implement service programs
- CHCCOM003 Develop workplace communication strategies
- CHCDEV002 Analyse impacts of sociological factors on clients in community work and services
- CHCDIV003 Manage and promote diversity
- CHCLEG003 Manage legal and ethical compliance
- CHCMGT005 Facilitate workplace debriefing and support processes
- CHCPRP003 Reflect on and improve own professional practice
- HLTWHS004 Manage work health and safety
- CHCCCS019 Recognise and respond to crisis situations
- CHCCSL001 Establish and confirm the counselling relationship
- CHCCSL002 Apply specialist interpersonal and counselling interview skills
- CHCCSM005 Develop, facilitate and review all aspects of case management
- CHCDIV001 Work with diverse people
- CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety
- CHCGRP002 Plan and conduct group activities
- HLTWHS003 Maintain work health and safety
The methods of assessment used in this course include knowledge questions, role plays, case study scenarios, projects and presentations. Methods of assessment are based on the job role where evidence is either collected during a real work situation (work placement) or a simulated work environment created on-campus (Directions Community Centre).
These assessment strategies and evidence gathering are in accordance with the relevant training package or accreditation guidelines. Detailed Information is available in the assessment matrix, learning plans and assessment tools for each of the units of competency. Assessors use this matrix to ensure assessments, are undertaken across the duration of the course, rather than clustered together at particular times.
The following learning resources, facilities and equipment are available at each campus so that you can achieve the skill and knowledge requirements of this course.
Learning resources may include access to Blackboard, Lecturer developed handouts, workbooks, learner guides, textbooks, case studies, scenarios, access to health, safety and community services websites, and policies and procedures relevant to community service organisations.
Facilities and equipment may include access to fully equipped classrooms with a whiteboard, library resource centre, computer labs, and a simulated workplace which has been designed to reflect a real world community services agency.
Semester and holiday dates are included in your Letter of Offer. View upcoming semester start and end dates.
Semester 1, 2024
- Tuition fee: $13,060
- Resources fee: $510
- Materials fee: $0
Tuition fees are reviewed annually. If tuition fees are increased, you will be required to pay the new fees as they are introduced. You will be provided with an indicative schedule of fees in your Letter of Offer.
Resource fees are for consumables you use in your course e.g. paint, internet etc. You pay this fee to your college at enrolment. If your course goes longer than one semester, the resource fee may not need to be paid in one amount but may be spaced out over the duration of your course. Your college will advise you of the payment amount each semester.
Material fees are for items that remain your property after the course has been completed e.g. personal protective equipment, tools, text books etc. You pay this fee to your college at enrolment.
Students are required to undertake approximately 240 hours of supervised work placement in a relevant community services agency or facility. This work placement helps to strengthen the skills and knowledge you have learnt during your studies in a real workplace environment. You will be supervised during your work placement by staff at the facility and your supervision and support requirements will be fully documented. An SMT Lecturer will conduct workplace visits to provide ongoing support, modelling and coaching.
2 semesters
To achieve this qualification, students must demonstrate competency in 16 units. These 16 are comprised of 8 core units and 8 elective units. Elective units listed below have been selected in consultation with industry.
Students who enrol into this qualification will be eligible for credit transfer of the units that they have already achieved. Fees paid by international students are set on a commercial basis and are paid as a whole of course fee - no refund will apply to credit transfers. Please refer to your letter of Offer for detailed duration and costings for your enrolment.
- CHCCCS007 Develop and implement service programs
- CHCCOM003 Develop workplace communication strategies
- CHCDEV002 Analyse impacts of sociological factors on clients in community work and services
- CHCDIV003 Manage and promote diversity
- CHCLEG003 Manage legal and ethical compliance
- CHCMGT005 Facilitate workplace debriefing and support processes
- CHCPRP003 Reflect on and improve own professional practice
- HLTWHS004 Manage work health and safety
- CHCADV002 Provide advocacy and representation services
- CHCADV005 Provide systems advocacy services
- CHCCSL007 Support counselling clients in decision-making processes
- CHCCSM005 Develop, facilitate and review all aspects of case management
- CHCDEV003 Analyse client information for service planning and delivery
- CHCPOL002 Develop and implement policy
- CHCPOL003 Research and apply evidence to practice
- CHCPRP001 Develop and maintain networks and collaborative partnerships
The methods of assessment used in this course include written tests, oral questions, direct observations consisting of role-plays and practical activities, assignments such as projects and evidence portfolios, and work placement.
These assessment strategies and evidence gathering are in accordance with the relevant training package or accreditation guidelines. Detailed Information is available in the assessment matrix, learning plans and assessment tools for each of the units of competency. Assessors use this matrix to ensure assessments, are undertaken across the duration of the course, rather than clustered together at particular times.
The following learning resources, facilities and equipment are available at each campus so that you can achieve the skill and knowledge requirements of this course.
Learning resources may include access to a simulated work environment, Blackboard, workbooks, PowerPoint presentations, handouts and industry web links.
Facilities and equipment may include access to classrooms, computer labs, equipment and facilities relevant to the community services industry.
Semester and holiday dates are included in your Letter of Offer. View upcoming semester start and end dates.
Semester 2, 2024
- Tuition fee: $13,060
- Resources fee: $400
- Materials fee: $0
Tuition fees are reviewed annually. If tuition fees are increased, you will be required to pay the new fees as they are introduced. You will be provided with an indicative schedule of fees in your Letter of Offer.
Resource fees are for consumables you use in your course e.g. paint, internet etc. You pay this fee to your college at enrolment. If your course goes longer than one semester, the resource fee may not need to be paid in one amount but may be spaced out over the duration of your course. Your college will advise you of the payment amount each semester.
Material fees are for items that remain your property after the course has been completed e.g. personal protective equipment, tools, text books etc. You pay this fee to your college at enrolment.
Students are required to undertake approximately 240 hours of supervised work placement in a relevant community services agency or facility. Work placements are organised and coordinated in accordance with the North Metropolitan TAFE Work Placement/Work Placement Policy (PCY092). A comprehensive risk management process is undertaken and documented to ensure it is deemed a safe workplace. A database of work placement organisations is maintained by North Metropolitan TAFE.
To be accepted for workplace volunteering in a Community Services agency, students require a National Police Clearance certificate and a Working with Children Card based on workplace policy. Some agencies have additional requirements before accepting students on work experience.
The Work Placement Coordinator will locate and place students in an organisation that gives students the opportunity to further develop and demonstrate the required skills as a worker in the Community Services sector.
2 semesters
To achieve this qualification, students must demonstrate competency in 16 units. These 16 are comprised of 8 core units and 8 elective units. Elective units listed below have been selected in consultation with industry.
Students who enrol into this qualification will be eligible for credit transfer of the units that they have already achieved. Fees paid by international students are set on a commercial basis and are paid as a whole of course fee - no refund will apply to credit transfers. Please refer to your letter of Offer for detailed duration and costings for your enrolment.
- CHCCCS007 Develop and implement service programs
- CHCCOM003 Develop workplace communication strategies
- CHCDEV002 Analyse impacts of sociological factors on clients in community work and services
- CHCDIV003 Manage and promote diversity
- CHCLEG003 Manage legal and ethical compliance
- CHCMGT005 Facilitate workplace debriefing and support processes
- CHCPRP003 Reflect on and improve own professional practice
- HLTWHS004 Manage work health and safety
- CHCCCS019 Recognise and respond to crisis situations
- CHCCSL001 Establish and confirm the counselling relationship
- CHCCSL002 Apply specialist interpersonal and counselling interview skills
- CHCCSM005 Develop, facilitate and review all aspects of case management
- CHCDIV001 Work with diverse people
- CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety
- CHCGRP002 Plan and conduct group activities
- HLTWHS003 Maintain work health and safety
evidence is either collected during a real work situation (work placement) or a simulated work environment created on-campus (Directions Community Centre).
These assessment strategies and evidence gathering are in accordance with the relevant training package or accreditation guidelines. Detailed Information is available in the assessment matrix, learning plans and assessment tools for each of the units of competency. Assessors use this matrix to ensure assessments, are undertaken across the duration of the course, rather than clustered together at particular times.
The following learning resources, facilities and equipment are available at each campus so that you can achieve the skill and knowledge requirements of this course.
Learning resources may include access to Blackboard, Lecturer developed handouts, workbooks, learner guides, textbooks, case studies, scenarios, access to health, safety and community services websites, and policies and procedures relevant to community service organisations.
Facilities and equipment may include access to fully equipped classrooms with a whiteboard, library resource centre, computer labs, and a simulated workplace which has been designed to reflect a real world community services agency.
Semester and holiday dates are included in your Letter of Offer. View upcoming semester start and end dates.
Semester 2, 2024
- Tuition fee: $13,060
- Resources fee: $510
- Materials fee: $0
Tuition fees are reviewed annually. If tuition fees are increased, you will be required to pay the new fees as they are introduced. You will be provided with an indicative schedule of fees in your Letter of Offer.
Resource fees are for consumables you use in your course e.g. paint, internet etc. You pay this fee to your college at enrolment. If your course goes longer than one semester, the resource fee may not need to be paid in one amount but may be spaced out over the duration of your course. Your college will advise you of the payment amount each semester.
Material fees are for items that remain your property after the course has been completed e.g. personal protective equipment, tools, text books etc. You pay this fee to your college at enrolment.
Students are required to undertake approximately 240 hours of supervised work placement in a relevant community services agency or facility. This work placement helps to strengthen the skills and knowledge you have learnt during your studies in a real workplace environment. You will be supervised during your work placement by staff at the facility and your supervision and support requirements will be fully documented. An SMT Lecturer will conduct workplace visits to provide ongoing support, modelling and coaching.
2 semesters
To achieve this qualification, students must demonstrate competency in 16 units. These 16 are comprised of 8 core units and 8 elective units. Elective units listed below have been selected in consultation with industry.
Students who enrol into this qualification will be eligible for credit transfer of the units that they have already achieved. Fees paid by international students are set on a commercial basis and are paid as a whole of course fee - no refund will apply to credit transfers. Please refer to your letter of Offer for detailed duration and costings for your enrolment.
- CHCCCS007 Develop and implement service programs
- CHCCOM003 Develop workplace communication strategies
- CHCDEV002 Analyse impacts of sociological factors on clients in community work and services
- CHCDIV003 Manage and promote diversity
- CHCLEG003 Manage legal and ethical compliance
- CHCMGT005 Facilitate workplace debriefing and support processes
- CHCPRP003 Reflect on and improve own professional practice
- HLTWHS004 Manage work health and safety
- CHCADV002 Provide advocacy and representation services
- CHCADV005 Provide systems advocacy services
- CHCCSL007 Support counselling clients in decision-making processes
- CHCCSM005 Develop, facilitate and review all aspects of case management
- CHCDEV003 Analyse client information for service planning and delivery
- CHCPOL002 Develop and implement policy
- CHCPOL003 Research and apply evidence to practice
- CHCPRP001 Develop and maintain networks and collaborative partnerships
The methods of assessment used in this course include written tests, oral questions, direct observations consisting of role-plays and practical activities, assignments such as projects and evidence portfolios, and work placement. These assessment strategies and evidence gathering are in accordance with the relevant training package or accreditation guidelines. Detailed Information is available in the assessment matrix, learning plans and assessment tools for each of the units of competency. Assessors use this matrix to ensure assessments, are undertaken across the duration of the course, rather than clustered together at particular times.
The following learning resources, facilities and equipment are available at each campus so that you can achieve the skill and knowledge requirements of this course.
Learning resources may include access to a simulated work environment, Blackboard, workbooks, PowerPoint presentations, handouts and industry web links.
Facilities and equipment may include access to classrooms, computer labs, equipment and facilities relevant to the community services industry.
Semester and holiday dates are included in your Letter of Offer. View upcoming semester start and end dates.
Semester 1, 2025
- Tuition fee: $13,060
- Resources fee: $200
- Materials fee: $100
Tuition fees are reviewed annually. If tuition fees are increased, you will be required to pay the new fees as they are introduced. You will be provided with an indicative schedule of fees in your Letter of Offer.
Resource fees are for consumables you use in your course e.g. paint, internet etc. You pay this fee to your college at enrolment. If your course goes longer than one semester, the resource fee may not need to be paid in one amount but may be spaced out over the duration of your course. Your college will advise you of the payment amount each semester.
Material fees are for items that remain your property after the course has been completed e.g. personal protective equipment, tools, text books etc. You pay this fee to your college at enrolment.
Students are required to undertake approximately 200 hours of supervised work placement in a relevant community services agency or facility. This work placement helps to strengthen the skills and knowledge you have learnt during your studies in a real workplace environment. You will be supervised during your work placement by staff at the facility and your supervision and support requirements will be fully documented. An CRT Lecturer will conduct workplace visits to provide ongoing support, modelling and coaching.
2 semesters
2 semesters
To achieve this qualification, students must demonstrate competency in 16 units. These 16 are comprised of 8 core units and 8 elective units. Elective units listed below have been selected in consultation with industry.
Students who enrol into this qualification will be eligible for credit transfer of the units that they have already achieved. Fees paid by international students are set on a commercial basis and are paid as a whole of course fee - no refund will apply to credit transfers. Please refer to your letter of Offer for detailed duration and costings for your enrolment.
- CHCCCS007 Develop and implement service programs
- CHCCOM003 Develop workplace communication strategies
- CHCDEV002 Analyse impacts of sociological factors on clients in community work and services
- CHCDIV003 Manage and promote diversity
- CHCLEG003 Manage legal and ethical compliance
- CHCMGT005 Facilitate workplace debriefing and support processes
- CHCPRP003 Reflect on and improve own professional practice
- HLTWHS004 Manage work health and safety
- CHCCCS019 Recognise and respond to crisis situations
- CHCCSL001 Establish and confirm the counselling relationship
- CHCCSL002 Apply specialist interpersonal and counselling interview skills
- CHCCSL003 Facilitate the counselling relationship and process
- CHCCSL007 Support counselling clients in decision-making processes
- CHCCSM005 Develop, facilitate and review all aspects of case management
- CHCYTH008 Support young people to take collective action
- CHCYTH012 Manage service response to young people in crisis
The methods of assessment used in this course include written tests, oral questions, direct observations such as role-plays and practical activities, assignments including projects and evidence portfolios, community development project aimed at young people, third party assessment and work placement.
These assessment strategies and evidence gathering are in accordance with the relevant training package or accreditation guidelines. Detailed Information is available in the assessment matrix, learning plans and assessment tools for each of the units of competency. Assessors use this matrix to ensure assessments, are undertaken across the duration of the course, rather than clustered together at particular times.
The following learning resources, facilities and equipment are available at each campus so that you can achieve the skill and knowledge requirements of this course. Learning resources may include access to handouts, industry web links, You tube clips, PowerPoints, videos and online resources such as Blendspace. Facilities and equipment may include access to classrooms, computer labs, equipment and facilities relevant to the community services industry.
Semester and holiday dates are included in your Letter of Offer. View upcoming semester start and end dates.
Semester 1, 2025
- Tuition fee: $13,060
- Resources fee: $400
- Materials fee: $0
Tuition fees are reviewed annually. If tuition fees are increased, you will be required to pay the new fees as they are introduced. You will be provided with an indicative schedule of fees in your Letter of Offer.
Resource fees are for consumables you use in your course e.g. paint, internet etc. You pay this fee to your college at enrolment. If your course goes longer than one semester, the resource fee may not need to be paid in one amount but may be spaced out over the duration of your course. Your college will advise you of the payment amount each semester.
Material fees are for items that remain your property after the course has been completed e.g. personal protective equipment, tools, text books etc. You pay this fee to your college at enrolment.
Students are required to undertake approximately 240 hours of supervised work placement in a relevant community services agency or facility. Work placements are organised and coordinated in accordance with the North Metropolitan TAFE Work Placement/Work Placement Policy (PCY092). A comprehensive risk management process is undertaken and documented to ensure it is deemed a safe workplace. A database of work placement organisations is maintained by North Metropolitan TAFE.
To be accepted for workplace volunteering in a Community Services agency, students require a National Police Clearance certificate and a Working with Children Card based on workplace policy. Some agencies have additional requirements before accepting students on work experience.
The Work Placement Coordinator will locate and place students in an organisation that gives students the opportunity to further develop and demonstrate the required skills as a worker in the Community Services sector.
2 semesters
To achieve this qualification, students must demonstrate competency in 16 units. These 16 are comprised of 8 core units and 8 elective units. Elective units listed below have been selected in consultation with industry.
Students who enrol into this qualification will be eligible for credit transfer of the units that they have already achieved. Fees paid by international students are set on a commercial basis and are paid as a whole of course fee - no refund will apply to credit transfers. Please refer to your letter of Offer for detailed duration and costings for your enrolment.
- CHCCCS007 Develop and implement service programs
- CHCCOM003 Develop workplace communication strategies
- CHCDEV002 Analyse impacts of sociological factors on clients in community work and services
- CHCDIV003 Manage and promote diversity
- CHCLEG003 Manage legal and ethical compliance
- CHCMGT005 Facilitate workplace debriefing and support processes
- CHCPRP003 Reflect on and improve own professional practice
- HLTWHS004 Manage work health and safety
- CHCCCS019 Recognise and respond to crisis situations
- CHCCSL001 Establish and confirm the counselling relationship
- CHCCSL002 Apply specialist interpersonal and counselling interview skills
- CHCCSM005 Develop, facilitate and review all aspects of case management
- CHCDIV001 Work with diverse people
- CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety
- CHCGRP002 Plan and conduct group activities
- HLTWHS003 Maintain work health and safety
evidence is either collected during a real work situation (work placement) or a simulated work environment created on-campus (Directions Community Centre).
These assessment strategies and evidence gathering are in accordance with the relevant training package or accreditation guidelines. Detailed Information is available in the assessment matrix, learning plans and assessment tools for each of the units of competency. Assessors use this matrix to ensure assessments, are undertaken across the duration of the course, rather than clustered together at particular times.
The following learning resources, facilities and equipment are available at each campus so that you can achieve the skill and knowledge requirements of this course.
Learning resources may include access to Blackboard, Lecturer developed handouts, workbooks, learner guides, textbooks, case studies, scenarios, access to health, safety and community services websites, and policies and procedures relevant to community service organisations.
Facilities and equipment may include access to fully equipped classrooms with a whiteboard, library resource centre, computer labs, and a simulated workplace which has been designed to reflect a real world community services agency.
Semester and holiday dates are included in your Letter of Offer. View upcoming semester start and end dates.
Semester 1, 2025
- Tuition fee: $13,060
- Resources fee: $510
- Materials fee: $0
Tuition fees are reviewed annually. If tuition fees are increased, you will be required to pay the new fees as they are introduced. You will be provided with an indicative schedule of fees in your Letter of Offer.
Resource fees are for consumables you use in your course e.g. paint, internet etc. You pay this fee to your college at enrolment. If your course goes longer than one semester, the resource fee may not need to be paid in one amount but may be spaced out over the duration of your course. Your college will advise you of the payment amount each semester.
Material fees are for items that remain your property after the course has been completed e.g. personal protective equipment, tools, text books etc. You pay this fee to your college at enrolment.
Students are required to undertake approximately 240 hours of supervised work placement in a relevant community services agency or facility. This work placement helps to strengthen the skills and knowledge you have learnt during your studies in a real workplace environment. You will be supervised during your work placement by staff at the facility and your supervision and support requirements will be fully documented. An SMT Lecturer will conduct workplace visits to provide ongoing support, modelling and coaching.
2 semesters
To achieve this qualification, students must demonstrate competency in 16 units. These 16 are comprised of 8 core units and 8 elective units. Elective units listed below have been selected in consultation with industry.
Students who enrol into this qualification will be eligible for credit transfer of the units that they have already achieved. Fees paid by international students are set on a commercial basis and are paid as a whole of course fee - no refund will apply to credit transfers. Please refer to your letter of Offer for detailed duration and costings for your enrolment.
- CHCCCS007 Develop and implement service programs
- CHCCOM003 Develop workplace communication strategies
- CHCDEV002 Analyse impacts of sociological factors on clients in community work and services
- CHCDIV003 Manage and promote diversity
- CHCLEG003 Manage legal and ethical compliance
- CHCMGT005 Facilitate workplace debriefing and support processes
- CHCPRP003 Reflect on and improve own professional practice
- HLTWHS004 Manage work health and safety
- CHCADV002 Provide advocacy and representation services
- CHCADV005 Provide systems advocacy services
- CHCCSL007 Support counselling clients in decision-making processes
- CHCCSM005 Develop, facilitate and review all aspects of case management
- CHCDEV003 Analyse client information for service planning and delivery
- CHCPOL002 Develop and implement policy
- CHCPOL003 Research and apply evidence to practice
- CHCPRP001 Develop and maintain networks and collaborative partnerships
The methods of assessment used in this course include written tests, oral questions, direct observations consisting of role-plays and practical activities, assignments such as projects and evidence portfolios, and work placement. These assessment strategies and evidence gathering are in accordance with the relevant training package or accreditation guidelines. Detailed Information is available in the assessment matrix, learning plans and assessment tools for each of the units of competency. Assessors use this matrix to ensure assessments, are undertaken across the duration of the course, rather than clustered together at particular times.
The following learning resources, facilities and equipment are available at each campus so that you can achieve the skill and knowledge requirements of this course.
Learning resources may include access to a simulated work environment, Blackboard, workbooks, PowerPoint presentations, handouts and industry web links.
Facilities and equipment may include access to classrooms, computer labs, equipment and facilities relevant to the community services industry.
Semester and holiday dates are included in your Letter of Offer. View upcoming semester start and end dates.
There may be further semester intakes available for enrolment. You can view any further intakes when you submit your online application(opens in a new tab).
For information about pathways from TAFE to university, view our Pathways to university page.
How to apply
Apply to study at TAFE in six steps:
- find a course;
- check entry requirements;
- submit an application;
- accept your offer and pay;
- apply for your student visa; and
- receive your visa and come to Australia for your studies.
View our TAFE application process for detailed advice
Cutoff dates to apply for TAFE Semester 2, 2023:
- Students not in Australia: applications close Friday 19 May 2023.
- Students already in Australia: applications will be assessed depending on availability.
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TAFE International Western Australia (TIWA) is the Registered Training Organisation (RTO) and Commonwealth Register of Institutions and Courses for Overseas Students (CRICOS) provider, for the delivery of training to international students, enrolled in a TAFE course in Western Australia. This nationally recognised course is delivered by a Western Australian TAFE college on TIWA's behalf. TIWA retains responsibility for the quality of the training and assessment delivered by the TAFE colleges and for the issue of certification documentation to students.