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CHC42021 Certificate IV in Community Services

National ID
CHC42021
WA Course Code
BII6
CRICOS code
114743B
Student Athena standing in foyer of Perth TAFE campus. She wears a black t-shirt and a backpack on one shoulder. She faces towards the camera with a big smile.

Why choose this course?

Progress your career in the community services sector with this qualification. Learn the skills needed to work with people from diverse backgrounds, design and deliver person-centred services to individuals and groups, and make a difference to their circumstances.

You will learn how to provide support, advocacy or interventions to individual clients, groups or communities across a range of services. You will gain skills to work autonomously with limited responsibility within established parameters, and also work with others in projects or teams.  

This course is designed to give you training in a wide range of roles in the community services industry, which also overlaps with work in other sectors such as mental health, advocacy, peer work, youth work, aged care and disability.

As part of this course, you will undertake a supervised or simulated work placement where you will be able to apply the skills and knowledge you have learned.

Career opportunities

  • Community Worker
  • Disabilities Services Officer
  • Youth Worker

  • An IELTS score (academic) of 6.0 with no band score less than 5.0 or equivalent.

  • Completion of CHC32015 Certificate III in Community Services OR CHC33021 Certificate III in Individual Support is required for entry into this course at Central Regional TAFE, Kalgoorlie Campus, North Metropolitan TAFE, Leederville Campus, North Regional TAFE, Broome Campus, South Metropolitan TAFE, Murdoch Campus and South Regional TAFE, Albany and Bunbury Campuses.

  • Students must be 18 years of age prior to commencing this course, in order to participate in the work placement.

  • Students will require the equivalent to Australian Year 10 only for entry into this course at Central Regional TAFE, Geraldton Campus.

  • This course requires immunisations and/or proof of vaccination status before attending mandatory work placement. Costs and vaccine requirements may vary depending on your placement centre and/or doctor’s fee schedule. Please follow instructions/advice provided to you during enrolment/orientation. You will not be able to complete your course if these requirements are not met.

Please refer to the Non-Tuition Fees section of your Letter of Offer for any additional requirements where a cost may be incurred.

Your study options

Semester 2, 2024

Duration | 1 semester
When | Semester 2, 2024
Where | South Regional TAFE (52790)
How | On campus and work placement, to a minimum of 20 contact hours per week
Fees (total indicative for course)
  • Tuition fee: $6,530
  • Resources fee: $225
  • Materials fee: $140

Tuition fees are reviewed annually. If tuition fees are increased, you will be required to pay the new fees as they are introduced. You will be provided with an indicative schedule of fees in your Letter of Offer.

Resource fees are for consumables you use in your course e.g. paint, internet etc. You pay this fee to your college at enrolment. If your course goes longer than one semester, the resource fee may not need to be paid in one amount but may be spaced out over the duration of your course. Your college will advise you of the payment amount each semester.

Material fees are for items that remain your property after the course has been completed e.g. personal protective equipment, tools, text books etc. You pay this fee to your college at enrolment.

Work placement

Students are required to undertake approximately 80 hours of supervised work placement in a relevant community services agency or facility. This work placement helps to strengthen the skills and knowledge you have learnt during your studies in a real workplace environment. You will be supervised during your work placement by staff at the facility and your supervision and support requirements will be fully documented.

Year 10/11/12
CHC42021 Certificate IV in Community Services - BII6
2 semesters

To achieve this qualification, students must demonstrate competency in 15 units. These 15 are comprised of 7 core units and 8 elective units. Elective units listed below have been selected in consultation with industry.

Students who enrol into this qualification will be eligible for credit transfer of the units that they have already achieved. Fees paid by international students are set on a commercial basis and are paid as a whole of course fee - no refund will apply to credit transfers. Please refer to your letter of Offer for detailed duration and costings for your enrolment.

Core units
    National ID
    Unit title
  • CHCADV001 Facilitate the interests and rights of clients
  • CHCCOM002 Use communication to build relationships
  • CHCDFV001 Recognise and respond appropriately to domestic and family violence
  • CHCDIV001 Work with diverse people
  • CHCLEG001 Work legally and ethically
  • CHCPRP001 Develop and maintain networks and collaborative partnerships
  • HLTWHS002 Follow safe work practices for direct client care
Elective units
    National ID
    Unit title
  • CHCAOD001 Work in an alcohol and other drugs context
  • CHCCCS003 Increase the safety of individuals at risk of suicide
  • CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety
  • CHCGRP002 Plan and conduct group activities
  • CHCMHS007 Work effectively in trauma informed care
  • CHCMHS008 Promote and facilitate self advocacy
  • CHCMHS011 Assess and promote social, emotional and physical wellbeing
  • CHCPRT025 Identify and report children and young people at risk

Assessment methods

The methods of assessment used in this course include written tests, oral questions, direct observations such as role-plays and practical activities, assignments including projects and evidence portfolios and third-party assessment and work placement.

These assessment strategies and evidence gathering are in accordance with the relevant training package or accreditation guidelines. Detailed Information is available in the assessment matrix, learning plans and assessment tools for each of the units of competency. Assessors use this matrix to ensure assessments, are undertaken across the duration of the course, rather than clustered together at particular times.

Learning resources, facilities and equipment

The following learning resources, facilities and equipment are available at each campus so that you can achieve the skill and knowledge requirements of this course.

Learning resources may include access to handouts, industry web links, You tube clips, PowerPoints, videos and online resources such as Blendspace.

Facilities and equipment may include access to classrooms, computer labs, equipment and facilities relevant to the community services industry.

Key dates

Semester and holiday dates are included in your Letter of Offer. View upcoming semester start and end dates.

Semester 2, 2024

Duration | 1 semester
When | Semester 2, 2024
Where | North Regional TAFE (52788)
How | On campus and work placement, to a minimum of 20 contact hours per week
Fees (total indicative for course)
  • Tuition fee: $6,530
  • Resources fee: $500
  • Materials fee: $150

Tuition fees are reviewed annually. If tuition fees are increased, you will be required to pay the new fees as they are introduced. You will be provided with an indicative schedule of fees in your Letter of Offer.

Resource fees are for consumables you use in your course e.g. paint, internet etc. You pay this fee to your college at enrolment. If your course goes longer than one semester, the resource fee may not need to be paid in one amount but may be spaced out over the duration of your course. Your college will advise you of the payment amount each semester.

Material fees are for items that remain your property after the course has been completed e.g. personal protective equipment, tools, text books etc. You pay this fee to your college at enrolment.

Work placement

Students are required to undertake approximately 40 hours of supervised work placement in a relevant community services agency or facility and may be completed over a 2 week block. NR TAFE can provide assistance in finding a suitable placement, and you will be supervised by staff at the facility. Your supervision and support requirements will be fully documented, and a workplace information booklet containing task lists and the requirements for training and assessment, will be provided to you and the workplace supervisor to ensure appropriate supervision and guidance in the workplace.

CHC42021 Certificate IV in Community Services - BII6
1 semester

To achieve this qualification, students must demonstrate competency in 15 units. These 15 are comprised of 7 core units and 8 elective units. Elective units listed below have been selected in consultation with industry.

Students who enrol into this qualification will be eligible for credit transfer of the units that they have already achieved. Fees paid by international students are set on a commercial basis and are paid as a whole of course fee - no refund will apply to credit transfers. Please refer to your letter of Offer for detailed duration and costings for your enrolment.

Core units
    National ID
    Unit title
  • CHCADV001 Facilitate the interests and rights of clients
  • CHCCOM002 Use communication to build relationships
  • CHCDFV001 Recognise and respond appropriately to domestic and family violence
  • CHCDIV001 Work with diverse people
  • CHCLEG001 Work legally and ethically
  • CHCPRP001 Develop and maintain networks and collaborative partnerships
  • HLTWHS002 Follow safe work practices for direct client care
Elective units
    National ID
    Unit title
  • CHCCCS014 Provide brief interventions
  • CHCCDE019 Work within a community development framework
  • CHCCSM013 Facilitate and review case management
  • CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety
  • CHCGRP002 Plan and conduct group activities
  • CHCMHS001 Work with people with mental health issues
  • CHCMHS007 Work effectively in trauma informed care
  • CHCPRP003 Reflect on and improve own professional practice

Assessment methods

The methods of assessment used in this course include direct observations consisting of role-plays in a simulated workplace, performance in the workplace, and responses to knowledge questions in either written or oral format.

These assessment strategies and evidence gathering are in accordance with the relevant training package or accreditation guidelines. Detailed Information is available in the assessment matrix, learning plans and assessment tools for each of the units of competency. Assessors use this matrix to ensure assessments, are undertaken across the duration of the course, rather than clustered together at particular times.

Learning resources, facilities and equipment

The following learning resources, facilities and equipment are available at each campus so that you can achieve the skill and knowledge requirements of this course.

Learning resources may include access to resources, manuals, policies and procedures, PowerPoint presentations, DVD’s, legislation, and industry web links.

Facilities and equipment may include access to a simulated work environment, Personal Protection Equipment (PPE), disposable gloves, masks, gowns, and equipment and facilities relevant to the community services industry.

Key dates

Semester and holiday dates are included in your Letter of Offer. View upcoming semester start and end dates.

Semester 2, 2024

Duration | 1 semester
When | Semester 2, 2024
Where | South Regional TAFE (52790)
How | On campus and work placement, to a minimum of 20 contact hours per week
Fees (total indicative for course)
  • Tuition fee: $6,530
  • Resources fee: $225
  • Materials fee: $140

Tuition fees are reviewed annually. If tuition fees are increased, you will be required to pay the new fees as they are introduced. You will be provided with an indicative schedule of fees in your Letter of Offer.

Resource fees are for consumables you use in your course e.g. paint, internet etc. You pay this fee to your college at enrolment. If your course goes longer than one semester, the resource fee may not need to be paid in one amount but may be spaced out over the duration of your course. Your college will advise you of the payment amount each semester.

Material fees are for items that remain your property after the course has been completed e.g. personal protective equipment, tools, text books etc. You pay this fee to your college at enrolment.

Work placement

Students are required to undertake approximately 80 hours of supervised work placement in a relevant community services agency or facility. This work placement helps to strengthen the skills and knowledge you have learnt during your studies in a real workplace environment. You will be supervised during your work placement by staff at the facility and your supervision and support requirements will be fully documented.

Year 10/11/12
CHC42021 Certificate IV in Community Services - BII6
2 semesters

To achieve this qualification, students must demonstrate competency in 15 units. These 15 are comprised of 7 core units and 8 elective units. Elective units listed below have been selected in consultation with industry.

Students who enrol into this qualification will be eligible for credit transfer of the units that they have already achieved. Fees paid by international students are set on a commercial basis and are paid as a whole of course fee - no refund will apply to credit transfers. Please refer to your letter of Offer for detailed duration and costings for your enrolment.

Core units
    National ID
    Unit title
  • CHCADV001 Facilitate the interests and rights of clients
  • CHCCOM002 Use communication to build relationships
  • CHCDFV001 Recognise and respond appropriately to domestic and family violence
  • CHCDIV001 Work with diverse people
  • CHCLEG001 Work legally and ethically
  • CHCPRP001 Develop and maintain networks and collaborative partnerships
  • HLTWHS002 Follow safe work practices for direct client care
Elective units
    National ID
    Unit title
  • CHCAOD001 Work in an alcohol and other drugs context
  • CHCCCS003 Increase the safety of individuals at risk of suicide
  • CHCCCS014 Provide brief interventions
  • CHCCCS019 Recognise and respond to crisis situations
  • CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety
  • CHCMHS001 Work with people with mental health issues
  • CHCSOH013 Work with people experiencing or at risk of homelessness
  • HLTAID011 Provide First Aid

Assessment methods

The methods of assessment used in this course include written tests, oral questions, direct observations such as role-plays and practical activities, assignments including projects and evidence portfolios and third-party assessment and work placement.

These assessment strategies and evidence gathering are in accordance with the relevant training package or accreditation guidelines. Detailed Information is available in the assessment matrix, learning plans and assessment tools for each of the units of competency. Assessors use this matrix to ensure assessments, are undertaken across the duration of the course, rather than clustered together at particular times.

Learning resources, facilities and equipment

The following learning resources, facilities and equipment are available at each campus so that you can achieve the skill and knowledge requirements of this course.

Learning resources may include access to handouts, industry web links, You tube clips, PowerPoints, videos and online resources such as Blendspace.

Facilities and equipment may include access to classrooms, computer labs, equipment and facilities relevant to the community services industry.

Key dates

Semester and holiday dates are included in your Letter of Offer. View upcoming semester start and end dates.

Semester 2, 2024

Duration | 1 semester
When | Semester 2, 2024
Where | Central Regional TAFE (52789)
How | On campus and work placement, to a minimum of 20 contact hours per week
Fees (total indicative for course)
  • Tuition fee: $6,530
  • Resources fee: $408
  • Materials fee: $150

Tuition fees are reviewed annually. If tuition fees are increased, you will be required to pay the new fees as they are introduced. You will be provided with an indicative schedule of fees in your Letter of Offer.

Resource fees are for consumables you use in your course e.g. paint, internet etc. You pay this fee to your college at enrolment. If your course goes longer than one semester, the resource fee may not need to be paid in one amount but may be spaced out over the duration of your course. Your college will advise you of the payment amount each semester.

Material fees are for items that remain your property after the course has been completed e.g. personal protective equipment, tools, text books etc. You pay this fee to your college at enrolment.

Work placement

Students are required to undertake approximately 125 hours of supervised work placement in a relevant community services agency or facility. This work placement helps to strengthen the skills and knowledge you have learnt during your studies in a real workplace environment. You will be supervised during your work placement by staff at the facility and your supervision and support requirements will be fully documented.

CHC42021 Certificate IV in Community Services - BII6
1 semester
CHC42021 Certificate IV in Community Services - BII6
1 semester

To achieve this qualification, students must demonstrate competency in 15 units. These 15 are comprised of 7 core units and 8 elective units. Elective units listed below have been selected in consultation with industry.

Students who enrol into this qualification will be eligible for credit transfer of the units that they have already achieved. Fees paid by international students are set on a commercial basis and are paid as a whole of course fee - no refund will apply to credit transfers. Please refer to your letter of Offer for detailed duration and costings for your enrolment.

Core units
    National ID
    Unit title
  • CHCADV001 Facilitate the interests and rights of clients
  • CHCCOM002 Use communication to build relationships
  • CHCDFV001 Recognise and respond appropriately to domestic and family violence
  • CHCDIV001 Work with diverse people
  • CHCLEG001 Work legally and ethically
  • CHCPRP001 Develop and maintain networks and collaborative partnerships
  • HLTWHS002 Follow safe work practices for direct client care
Elective units
    National ID
    Unit title
  • CHCCCS009 Facilitate responsible behaviour
  • CHCCDE019 Work within a community development framework
  • CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety
  • CHCGRP002 Plan and conduct group activities
  • CHCPRT025 Identify and report children and young people at risk
  • CHCYTH013 Engage respectfully with young people
  • HLTAID011 Provide First Aid
  • HLTWHS006 Manage personal stressors in the work environment

Assessment methods

The methods of assessment used in this course include a mix of written questions, meetings, communication scenarios, role plays, work placement logbook, third party report, and a community development project.

These assessment strategies and evidence gathering are in accordance with the relevant training package or accreditation guidelines. Detailed Information is available in the assessment matrix, learning plans and assessment tools for each of the units of competency. Assessors use this matrix to ensure assessments, are undertaken across the duration of the course, rather than clustered together at particular times.

Learning resources, facilities and equipment

The following learning resources, facilities and equipment are available at each campus so that you can achieve the skill and knowledge requirements of this course.

Learning resources may include access to learner guides, handouts and learning materials developed by the Lecturer, PowerPoint presentations, Youtube clips, web links and relevant legislation.

Facilities and equipment may include access to a workplace equipment and facilities relevant to the community services industry.

Key dates

Semester and holiday dates are included in your Letter of Offer. View upcoming semester start and end dates.

Semester 2, 2024

Duration | 1 semester
When | Semester 2, 2024
Where | North Metropolitan TAFE (52786)
How | On campus and work placement, to a minimum of 20 contact hours per week
Fees (total indicative for course)
  • Tuition fee: $6,530
  • Resources fee: $100
  • Materials fee: $150

Tuition fees are reviewed annually. If tuition fees are increased, you will be required to pay the new fees as they are introduced. You will be provided with an indicative schedule of fees in your Letter of Offer.

Resource fees are for consumables you use in your course e.g. paint, internet etc. You pay this fee to your college at enrolment. If your course goes longer than one semester, the resource fee may not need to be paid in one amount but may be spaced out over the duration of your course. Your college will advise you of the payment amount each semester.

Material fees are for items that remain your property after the course has been completed e.g. personal protective equipment, tools, text books etc. You pay this fee to your college at enrolment.

Work placement

Students are required to undertake approximately 120 hours of supervised work placement in a relevant community services agency or facility. Work placements are organised and coordinated in accordance with the North Metropolitan TAFE Work Placement/Work Placement Policy (PCY092). A comprehensive risk management process is undertaken and documented to ensure it is deemed a safe workplace. A database of work placement organisations is maintained by North Metropolitan TAFE.

To be accepted for workplace volunteering in a Community Services agency, students may require a National Police Clearance certificate and a Working with Children Card based on workplace policy. Some agencies have additional requirements before accepting students on work experience.

CHC42021 Certificate IV in Community Services - BII6
1 semester

To achieve this qualification, students must demonstrate competency in 15 units. These 15 are comprised of 7 core units and 8 elective units. Elective units listed below have been selected in consultation with industry.

Students who enrol into this qualification will be eligible for credit transfer of the units that they have already achieved. Fees paid by international students are set on a commercial basis and are paid as a whole of course fee - no refund will apply to credit transfers. Please refer to your letter of Offer for detailed duration and costings for your enrolment.

Core units
    National ID
    Unit title
  • CHCADV001 Facilitate the interests and rights of clients
  • CHCCOM002 Use communication to build relationships
  • CHCDFV001 Recognise and respond appropriately to domestic and family violence
  • CHCDIV001 Work with diverse people
  • CHCLEG001 Work legally and ethically
  • CHCPRP001 Develop and maintain networks and collaborative partnerships
  • HLTWHS002 Follow safe work practices for direct client care
Elective units
    National ID
    Unit title
  • CHCAOD001 Work in an alcohol and other drugs context
  • CHCCCS004 Assess co-existing needs
  • CHCCCS009 Facilitate responsible behaviour
  • CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety
  • CHCGRP002 Plan and conduct group activities
  • CHCINM002 Meet community information needs
  • CHCMHS001 Work with people with mental health issues
  • HLTAID011 Provide First Aid

Assessment methods

The methods of assessment used in this course include oral questions, knowledge questions, direct observations consisting of role-plays and practical activities and assignments such as projects, presentations and case studies.

These assessment strategies and evidence gathering are in accordance with the relevant training package or accreditation guidelines. Detailed Information is available in the assessment matrix, learning plans and assessment tools for each of the units of competency. Assessors use the matrix to ensure assessments, are undertaken across the duration of the course, rather than clustered together at particular times.

Learning resources, facilities and equipment

The following learning resources, facilities and equipment are available at each campus so that you can achieve the skill and knowledge requirements of this course.

Learning resources may include access to Blackboard, Lecturer developed handouts, workbooks, learner guides, textbooks, case studies, scenarios, access to health, safety and community services websites, and policies and procedures.

Facilities and equipment may include access to fully equipped classrooms with a whiteboard, library resource centre, computer labs, and a simulated workplace, which has been designed to reflect a real world community services agency.

Key dates

Semester and holiday dates are included in your Letter of Offer. View upcoming semester start and end dates.

Semester 2, 2024

At this campus
The CHC42021 Certificate IV in Community Services will be delivered at Murdoch Campus.
Duration | 1 semester
When | Semester 2, 2024
Where | South Metropolitan TAFE (52787)
How | On campus and work placement, to a minimum of 20 contact hours per week
Fees (total indicative for course)
  • Tuition fee: $6,530
  • Resources fee: $385
  • Materials fee: $100

Tuition fees are reviewed annually. If tuition fees are increased, you will be required to pay the new fees as they are introduced. You will be provided with an indicative schedule of fees in your Letter of Offer.

Resource fees are for consumables you use in your course e.g. paint, internet etc. You pay this fee to your college at enrolment. If your course goes longer than one semester, the resource fee may not need to be paid in one amount but may be spaced out over the duration of your course. Your college will advise you of the payment amount each semester.

Material fees are for items that remain your property after the course has been completed e.g. personal protective equipment, tools, text books etc. You pay this fee to your college at enrolment.

Work placement

Students are required to undertake approximately 120 hours of supervised work placement in a relevant community services agency or facility. This work placement helps to strengthen the skills and knowledge you have learnt during your studies in a real workplace environment. You will be supervised during your work placement by staff at the facility and your supervision and support requirements will be fully documented. An SMT Lecturer will conduct workplace visits to provide ongoing support, modelling and coaching.

Core units
    National ID
    Unit title
  • CHCADV001 Facilitate the interests and rights of clients
  • CHCCOM002 Use communication to build relationships
  • CHCDFV001 Recognise and respond appropriately to domestic and family violence
  • CHCDIV001 Work with diverse people
  • CHCLEG001 Work legally and ethically
  • CHCPRP001 Develop and maintain networks and collaborative partnerships
  • HLTWHS002 Follow safe work practices for direct client care
Elective units
    National ID
    Unit title
  • CHCCCS004 Assess co-existing needs
  • CHCCCS019 Recognise and respond to crisis situations
  • CHCCCS020 Respond effectively to behaviours of concern
  • CHCCCS033 Identify and report abuse
  • CHCMHS005 Provide services to people with co-existing mental health and alcohol and other drugs issues
  • CHCPRT025 Identify and report children and young people at risk
  • CHCVOL001 Be an effective volunteer
  • HLTWHS006 Manage personal stressors in the work environment

Assessment methods

The methods of assessment used in this course include oral questions, knowledge questions, direct observations consisting of role-plays and practical activities and assignments such as projects, presentations and case studies.

These assessment strategies and evidence gathering are in accordance with the relevant training package or accreditation guidelines. Detailed Information is available in the assessment matrix, learning plans and assessment tools for each of the units of competency. Assessors use the matrix to ensure assessments, are undertaken across the duration of the course, rather than clustered together at particular times.

Learning resources, facilities and equipment

The following learning resources, facilities and equipment are available at each campus so that you can achieve the skill and knowledge requirements of this course.

Learning resources may include access to Blackboard, Lecturer developed handouts, workbooks, learner guides, textbooks, case studies, scenarios, access to health, safety and community services websites, and policies and procedures.

Facilities and equipment may include access to fully equipped classrooms with a whiteboard, library resource centre, computer labs, and a simulated workplace, which has been designed to reflect a real world community services agency.

Key dates

Semester and holiday dates are included in your Letter of Offer. View upcoming semester start and end dates.

Semester 1, 2025

Duration | 1 semester
When | Semester 1, 2025
Where | South Regional TAFE (52790)
How | On campus and work placement, to a minimum of 20 contact hours per week
Fees (total indicative for course)
  • Tuition fee: $6,530
  • Resources fee: $225
  • Materials fee: $140

Tuition fees are reviewed annually. If tuition fees are increased, you will be required to pay the new fees as they are introduced. You will be provided with an indicative schedule of fees in your Letter of Offer.

Resource fees are for consumables you use in your course e.g. paint, internet etc. You pay this fee to your college at enrolment. If your course goes longer than one semester, the resource fee may not need to be paid in one amount but may be spaced out over the duration of your course. Your college will advise you of the payment amount each semester.

Material fees are for items that remain your property after the course has been completed e.g. personal protective equipment, tools, text books etc. You pay this fee to your college at enrolment.

Work placement

Students are required to undertake approximately 80 hours of supervised work placement in a relevant community services agency or facility. This work placement helps to strengthen the skills and knowledge you have learnt during your studies in a real workplace environment. You will be supervised during your work placement by staff at the facility and your supervision and support requirements will be fully documented.

Year 10/11/12
CHC42021 Certificate IV in Community Services - BII6
2 semesters

To achieve this qualification, students must demonstrate competency in 15 units. These 15 are comprised of 7 core units and 8 elective units. Elective units listed below have been selected in consultation with industry.

Students who enrol into this qualification will be eligible for credit transfer of the units that they have already achieved. Fees paid by international students are set on a commercial basis and are paid as a whole of course fee - no refund will apply to credit transfers. Please refer to your letter of Offer for detailed duration and costings for your enrolment.

Core units
    National ID
    Unit title
  • CHCADV001 Facilitate the interests and rights of clients
  • CHCCOM002 Use communication to build relationships
  • CHCDFV001 Recognise and respond appropriately to domestic and family violence
  • CHCDIV001 Work with diverse people
  • CHCLEG001 Work legally and ethically
  • CHCPRP001 Develop and maintain networks and collaborative partnerships
  • HLTWHS002 Follow safe work practices for direct client care
Elective units
    National ID
    Unit title
  • CHCAOD001 Work in an alcohol and other drugs context
  • CHCCCS003 Increase the safety of individuals at risk of suicide
  • CHCCCS014 Provide brief interventions
  • CHCCCS019 Recognise and respond to crisis situations
  • CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety
  • CHCMHS001 Work with people with mental health issues
  • CHCSOH013 Work with people experiencing or at risk of homelessness
  • HLTAID011 Provide First Aid

Assessment methods

The methods of assessment used in this course include written tests, oral questions, direct observations such as role-plays and practical activities, assignments including projects and evidence portfolios and third-party assessment and work placement.

These assessment strategies and evidence gathering are in accordance with the relevant training package or accreditation guidelines. Detailed Information is available in the assessment matrix, learning plans and assessment tools for each of the units of competency. Assessors use this matrix to ensure assessments, are undertaken across the duration of the course, rather than clustered together at particular times.

Learning resources, facilities and equipment

The following learning resources, facilities and equipment are available at each campus so that you can achieve the skill and knowledge requirements of this course.

Learning resources may include access to handouts, industry web links, You tube clips, PowerPoints, videos and online resources such as Blendspace.

Facilities and equipment may include access to classrooms, computer labs, equipment and facilities relevant to the community services industry.

Key dates

Semester and holiday dates are included in your Letter of Offer. View upcoming semester start and end dates.

Semester 1, 2025

Duration | 2 semesters
When | Semester 1, 2025
Where | Central Regional TAFE (52789)
How | On campus, to a minimum of 20 contact hours per week
Fees (total indicative for course)
  • Tuition fee: $13,060
  • Resources fee: $348
  • Materials fee: $264

Tuition fees are reviewed annually. If tuition fees are increased, you will be required to pay the new fees as they are introduced. You will be provided with an indicative schedule of fees in your Letter of Offer.

Resource fees are for consumables you use in your course e.g. paint, internet etc. You pay this fee to your college at enrolment. If your course goes longer than one semester, the resource fee may not need to be paid in one amount but may be spaced out over the duration of your course. Your college will advise you of the payment amount each semester.

Material fees are for items that remain your property after the course has been completed e.g. personal protective equipment, tools, text books etc. You pay this fee to your college at enrolment.

Work placement

There is no work placement requirement for this course.

Year 10/11/12
CHC42021 Certificate IV in Community Services - BII6
2 semesters

To achieve this qualification, students must demonstrate competency in 15 units. These 15 are comprised of 7 core units and 8 elective units. Elective units listed below have been selected in consultation with industry.

Students who enrol into this qualification will be eligible for credit transfer of the units that they have already achieved. Fees paid by international students are set on a commercial basis and are paid as a whole of course fee - no refund will apply to credit transfers. Please refer to your letter of Offer for detailed duration and costings for your enrolment.

Core units
    National ID
    Unit title
  • CHCADV001 Facilitate the interests and rights of clients
  • CHCCOM002 Use communication to build relationships
  • CHCDFV001 Recognise and respond appropriately to domestic and family violence
  • CHCDIV001 Work with diverse people
  • CHCLEG001 Work legally and ethically
  • CHCPRP001 Develop and maintain networks and collaborative partnerships
  • HLTWHS002 Follow safe work practices for direct client care
Elective units
    National ID
    Unit title
  • CHCAOD001 Work in an alcohol and other drugs context
  • CHCCCS004 Assess co-existing needs
  • CHCCCS009 Facilitate responsible behaviour
  • CHCCDE019 Work within a community development framework
  • CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety
  • CHCGRP002 Plan and conduct group activities
  • CHCMHS001 Work with people with mental health issues
  • CHCMHS007 Work effectively in trauma informed care

Assessment methods

The methods of assessment used in this course include written tests, oral questions, direct observations such as role-plays and practical activities, assignments including projects and evidence portfolios and third-party assessment.

These assessment strategies and evidence gathering are in accordance with the relevant training package or accreditation guidelines. Detailed Information is available in the assessment matrix, learning plans and assessment tools for each of the units of competency. Assessors use this matrix to ensure assessments, are undertaken across the duration of the course, rather than clustered together at particular times.

Learning resources, facilities and equipment

The following learning resources, facilities and equipment are available at each campus so that you can achieve the skill and knowledge requirements of this course.

Learning resources may include access to handouts, industry web links, You tube clips, PowerPoints, videos and online resources such as Blendspace.

Facilities and equipment may include access to classrooms, computer labs, equipment and facilities relevant to the community services industry.

Key dates

Semester and holiday dates are included in your Letter of Offer. View upcoming semester start and end dates.

Semester 1, 2025

Duration | 1 semester
When | Semester 1, 2025
Where | North Metropolitan TAFE (52786)
How | On campus and work placement, to a minimum of 20 contact hours per week
Fees (total indicative for course)
  • Tuition fee: $6,530
  • Resources fee: $100
  • Materials fee: $150

Tuition fees are reviewed annually. If tuition fees are increased, you will be required to pay the new fees as they are introduced. You will be provided with an indicative schedule of fees in your Letter of Offer.

Resource fees are for consumables you use in your course e.g. paint, internet etc. You pay this fee to your college at enrolment. If your course goes longer than one semester, the resource fee may not need to be paid in one amount but may be spaced out over the duration of your course. Your college will advise you of the payment amount each semester.

Material fees are for items that remain your property after the course has been completed e.g. personal protective equipment, tools, text books etc. You pay this fee to your college at enrolment.

Work placement

Students are required to undertake approximately 120 hours of supervised work placement in a relevant community services agency or facility. Work placements are organised and coordinated in accordance with the North Metropolitan TAFE Work Placement/Work Placement Policy (PCY092). A comprehensive risk management process is undertaken and documented to ensure it is deemed a safe workplace. A database of work placement organisations is maintained by North Metropolitan TAFE.

To be accepted for workplace volunteering in a Community Services agency, students may require a National Police Clearance certificate and a Working with Children Card based on workplace policy. Some agencies have additional requirements before accepting students on work experience.

CHC42021 Certificate IV in Community Services - BII6
1 semester

To achieve this qualification, students must demonstrate competency in 15 units. These 15 are comprised of 7 core units and 8 elective units. Elective units listed below have been selected in consultation with industry.

Students who enrol into this qualification will be eligible for credit transfer of the units that they have already achieved. Fees paid by international students are set on a commercial basis and are paid as a whole of course fee - no refund will apply to credit transfers. Please refer to your letter of Offer for detailed duration and costings for your enrolment.

Core units
    National ID
    Unit title
  • CHCADV001 Facilitate the interests and rights of clients
  • CHCCOM002 Use communication to build relationships
  • CHCDFV001 Recognise and respond appropriately to domestic and family violence
  • CHCDIV001 Work with diverse people
  • CHCLEG001 Work legally and ethically
  • CHCPRP001 Develop and maintain networks and collaborative partnerships
  • HLTWHS002 Follow safe work practices for direct client care
Elective units
    National ID
    Unit title
  • CHCAOD001 Work in an alcohol and other drugs context
  • CHCCCS004 Assess co-existing needs
  • CHCCCS009 Facilitate responsible behaviour
  • CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety
  • CHCGRP002 Plan and conduct group activities
  • CHCINM002 Meet community information needs
  • CHCMHS001 Work with people with mental health issues
  • HLTAID011 Provide First Aid

Assessment methods

The methods of assessment used in this course include oral questions, knowledge questions, direct observations consisting of role-plays and practical activities and assignments such as projects, presentations and case studies.

These assessment strategies and evidence gathering are in accordance with the relevant training package or accreditation guidelines. Detailed Information is available in the assessment matrix, learning plans and assessment tools for each of the units of competency. Assessors use the matrix to ensure assessments, are undertaken across the duration of the course, rather than clustered together at particular times.

Learning resources, facilities and equipment

The following learning resources, facilities and equipment are available at each campus so that you can achieve the skill and knowledge requirements of this course.

Learning resources may include access to Blackboard, Lecturer developed handouts, workbooks, learner guides, textbooks, case studies, scenarios, access to health, safety and community services websites, and policies and procedures.

Facilities and equipment may include access to fully equipped classrooms with a whiteboard, library resource centre, computer labs, and a simulated workplace, which has been designed to reflect a real world community services agency.

Key dates

Semester and holiday dates are included in your Letter of Offer. View upcoming semester start and end dates.

Semester 1, 2025

At this campus
The CHC42021 Certificate IV in Community Services will be delivered at Murdoch Campus.
Duration | 1 semester
When | Semester 1, 2025
Where | South Metropolitan TAFE (52787)
How | On campus and work placement, to a minimum of 20 contact hours per week
Fees (total indicative for course)
  • Tuition fee: $6,530
  • Resources fee: $385
  • Materials fee: $100

Tuition fees are reviewed annually. If tuition fees are increased, you will be required to pay the new fees as they are introduced. You will be provided with an indicative schedule of fees in your Letter of Offer.

Resource fees are for consumables you use in your course e.g. paint, internet etc. You pay this fee to your college at enrolment. If your course goes longer than one semester, the resource fee may not need to be paid in one amount but may be spaced out over the duration of your course. Your college will advise you of the payment amount each semester.

Material fees are for items that remain your property after the course has been completed e.g. personal protective equipment, tools, text books etc. You pay this fee to your college at enrolment.

Work placement

Students are required to undertake approximately 120 hours of supervised work placement in a relevant community services agency or facility. This work placement helps to strengthen the skills and knowledge you have learnt during your studies in a real workplace environment. You will be supervised during your work placement by staff at the facility and your supervision and support requirements will be fully documented. An SMT Lecturer will conduct workplace visits to provide ongoing support, modelling and coaching.

Core units
    National ID
    Unit title
  • CHCADV001 Facilitate the interests and rights of clients
  • CHCCOM002 Use communication to build relationships
  • CHCDFV001 Recognise and respond appropriately to domestic and family violence
  • CHCDIV001 Work with diverse people
  • CHCLEG001 Work legally and ethically
  • CHCPRP001 Develop and maintain networks and collaborative partnerships
  • HLTWHS002 Follow safe work practices for direct client care
Elective units
    National ID
    Unit title
  • CHCCCS004 Assess co-existing needs
  • CHCCCS019 Recognise and respond to crisis situations
  • CHCCCS020 Respond effectively to behaviours of concern
  • CHCCCS033 Identify and report abuse
  • CHCMHS005 Provide services to people with co-existing mental health and alcohol and other drugs issues
  • CHCPRT025 Identify and report children and young people at risk
  • CHCVOL001 Be an effective volunteer
  • HLTWHS006 Manage personal stressors in the work environment

Assessment methods

The methods of assessment used in this course include oral questions, knowledge questions, direct observations consisting of role-plays and practical activities and assignments such as projects, presentations and case studies.

These assessment strategies and evidence gathering are in accordance with the relevant training package or accreditation guidelines. Detailed Information is available in the assessment matrix, learning plans and assessment tools for each of the units of competency. Assessors use the matrix to ensure assessments, are undertaken across the duration of the course, rather than clustered together at particular times.

Learning resources, facilities and equipment

The following learning resources, facilities and equipment are available at each campus so that you can achieve the skill and knowledge requirements of this course.

Learning resources may include access to Blackboard, Lecturer developed handouts, workbooks, learner guides, textbooks, case studies, scenarios, access to health, safety and community services websites, and policies and procedures.

Facilities and equipment may include access to fully equipped classrooms with a whiteboard, library resource centre, computer labs, and a simulated workplace, which has been designed to reflect a real world community services agency.

Key dates

Semester and holiday dates are included in your Letter of Offer. View upcoming semester start and end dates.

Semester 2, 2025

Duration | 1 semester
When | Semester 2, 2025
Where | South Regional TAFE (52790)
How | On campus and work placement, to a minimum of 20 contact hours per week
Fees (total indicative for course)
  • Tuition fee: $6,530
  • Resources fee: $225
  • Materials fee: $140

Tuition fees are reviewed annually. If tuition fees are increased, you will be required to pay the new fees as they are introduced. You will be provided with an indicative schedule of fees in your Letter of Offer.

Resource fees are for consumables you use in your course e.g. paint, internet etc. You pay this fee to your college at enrolment. If your course goes longer than one semester, the resource fee may not need to be paid in one amount but may be spaced out over the duration of your course. Your college will advise you of the payment amount each semester.

Material fees are for items that remain your property after the course has been completed e.g. personal protective equipment, tools, text books etc. You pay this fee to your college at enrolment.

Work placement

Students are required to undertake approximately 80 hours of supervised work placement in a relevant community services agency or facility. This work placement helps to strengthen the skills and knowledge you have learnt during your studies in a real workplace environment. You will be supervised during your work placement by staff at the facility and your supervision and support requirements will be fully documented.

Year 10/11/12
CHC42021 Certificate IV in Community Services - BII6
2 semesters

To achieve this qualification, students must demonstrate competency in 15 units. These 15 are comprised of 7 core units and 8 elective units. Elective units listed below have been selected in consultation with industry.

Students who enrol into this qualification will be eligible for credit transfer of the units that they have already achieved. Fees paid by international students are set on a commercial basis and are paid as a whole of course fee - no refund will apply to credit transfers. Please refer to your letter of Offer for detailed duration and costings for your enrolment.

Core units
    National ID
    Unit title
  • CHCADV001 Facilitate the interests and rights of clients
  • CHCCOM002 Use communication to build relationships
  • CHCDFV001 Recognise and respond appropriately to domestic and family violence
  • CHCDIV001 Work with diverse people
  • CHCLEG001 Work legally and ethically
  • CHCPRP001 Develop and maintain networks and collaborative partnerships
  • HLTWHS002 Follow safe work practices for direct client care
Elective units
    National ID
    Unit title
  • CHCAOD001 Work in an alcohol and other drugs context
  • CHCCCS003 Increase the safety of individuals at risk of suicide
  • CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety
  • CHCGRP002 Plan and conduct group activities
  • CHCMHS007 Work effectively in trauma informed care
  • CHCMHS008 Promote and facilitate self advocacy
  • CHCMHS011 Assess and promote social, emotional and physical wellbeing
  • CHCPRT025 Identify and report children and young people at risk

Assessment methods

The methods of assessment used in this course include written tests, oral questions, direct observations such as role-plays and practical activities, assignments including projects and evidence portfolios and third-party assessment and work placement.

These assessment strategies and evidence gathering are in accordance with the relevant training package or accreditation guidelines. Detailed Information is available in the assessment matrix, learning plans and assessment tools for each of the units of competency. Assessors use this matrix to ensure assessments, are undertaken across the duration of the course, rather than clustered together at particular times.

Learning resources, facilities and equipment

The following learning resources, facilities and equipment are available at each campus so that you can achieve the skill and knowledge requirements of this course.

Learning resources may include access to handouts, industry web links, You tube clips, PowerPoints, videos and online resources such as Blendspace.

Facilities and equipment may include access to classrooms, computer labs, equipment and facilities relevant to the community services industry.

Key dates

Semester and holiday dates are included in your Letter of Offer. View upcoming semester start and end dates.

Semester 2, 2025

Duration | 1 semester
When | Semester 2, 2025
Where | North Regional TAFE (52788)
How | On campus and work placement, to a minimum of 20 contact hours per week
Fees (total indicative for course)
  • Tuition fee: $6,530
  • Resources fee: $500
  • Materials fee: $150

Tuition fees are reviewed annually. If tuition fees are increased, you will be required to pay the new fees as they are introduced. You will be provided with an indicative schedule of fees in your Letter of Offer.

Resource fees are for consumables you use in your course e.g. paint, internet etc. You pay this fee to your college at enrolment. If your course goes longer than one semester, the resource fee may not need to be paid in one amount but may be spaced out over the duration of your course. Your college will advise you of the payment amount each semester.

Material fees are for items that remain your property after the course has been completed e.g. personal protective equipment, tools, text books etc. You pay this fee to your college at enrolment.

Work placement

Students are required to undertake approximately 40 hours of supervised work placement in a relevant community services agency or facility and may be completed over a 2 week block. NR TAFE can provide assistance in finding a suitable placement, and you will be supervised by staff at the facility. Your supervision and support requirements will be fully documented, and a workplace information booklet containing task lists and the requirements for training and assessment, will be provided to you and the workplace supervisor to ensure appropriate supervision and guidance in the workplace.

CHC42021 Certificate IV in Community Services - BII6
1 semester

To achieve this qualification, students must demonstrate competency in 15 units. These 15 are comprised of 7 core units and 8 elective units. Elective units listed below have been selected in consultation with industry.

Students who enrol into this qualification will be eligible for credit transfer of the units that they have already achieved. Fees paid by international students are set on a commercial basis and are paid as a whole of course fee - no refund will apply to credit transfers. Please refer to your letter of Offer for detailed duration and costings for your enrolment.

Core units
    National ID
    Unit title
  • CHCADV001 Facilitate the interests and rights of clients
  • CHCCOM002 Use communication to build relationships
  • CHCDFV001 Recognise and respond appropriately to domestic and family violence
  • CHCDIV001 Work with diverse people
  • CHCLEG001 Work legally and ethically
  • CHCPRP001 Develop and maintain networks and collaborative partnerships
  • HLTWHS002 Follow safe work practices for direct client care
Elective units
    National ID
    Unit title
  • CHCCCS014 Provide brief interventions
  • CHCCDE019 Work within a community development framework
  • CHCCSM013 Facilitate and review case management
  • CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety
  • CHCGRP002 Plan and conduct group activities
  • CHCMHS001 Work with people with mental health issues
  • CHCMHS007 Work effectively in trauma informed care
  • CHCPRP003 Reflect on and improve own professional practice

Assessment methods

The methods of assessment used in this course include direct observations consisting of role-plays in a simulated workplace, performance in the workplace, and responses to knowledge questions in either written or oral format.

These assessment strategies and evidence gathering are in accordance with the relevant training package or accreditation guidelines. Detailed Information is available in the assessment matrix, learning plans and assessment tools for each of the units of competency. Assessors use this matrix to ensure assessments, are undertaken across the duration of the course, rather than clustered together at particular times.

Learning resources, facilities and equipment

The following learning resources, facilities and equipment are available at each campus so that you can achieve the skill and knowledge requirements of this course.

Learning resources may include access to resources, manuals, policies and procedures, PowerPoint presentations, DVD’s, legislation, and industry web links.

Facilities and equipment may include access to a simulated work environment, Personal Protection Equipment (PPE), disposable gloves, masks, gowns, and equipment and facilities relevant to the community services industry.

Key dates

Semester and holiday dates are included in your Letter of Offer. View upcoming semester start and end dates.

Semester 2, 2025

Duration | 1 semester
When | Semester 2, 2025
Where | South Regional TAFE (52790)
How | On campus and work placement, to a minimum of 20 contact hours per week
Fees (total indicative for course)
  • Tuition fee: $6,530
  • Resources fee: $225
  • Materials fee: $140

Tuition fees are reviewed annually. If tuition fees are increased, you will be required to pay the new fees as they are introduced. You will be provided with an indicative schedule of fees in your Letter of Offer.

Resource fees are for consumables you use in your course e.g. paint, internet etc. You pay this fee to your college at enrolment. If your course goes longer than one semester, the resource fee may not need to be paid in one amount but may be spaced out over the duration of your course. Your college will advise you of the payment amount each semester.

Material fees are for items that remain your property after the course has been completed e.g. personal protective equipment, tools, text books etc. You pay this fee to your college at enrolment.

Work placement

Students are required to undertake approximately 80 hours of supervised work placement in a relevant community services agency or facility. This work placement helps to strengthen the skills and knowledge you have learnt during your studies in a real workplace environment. You will be supervised during your work placement by staff at the facility and your supervision and support requirements will be fully documented.

Year 10/11/12
CHC42021 Certificate IV in Community Services - BII6
2 semesters

To achieve this qualification, students must demonstrate competency in 15 units. These 15 are comprised of 7 core units and 8 elective units. Elective units listed below have been selected in consultation with industry.

Students who enrol into this qualification will be eligible for credit transfer of the units that they have already achieved. Fees paid by international students are set on a commercial basis and are paid as a whole of course fee - no refund will apply to credit transfers. Please refer to your letter of Offer for detailed duration and costings for your enrolment.

Core units
    National ID
    Unit title
  • CHCADV001 Facilitate the interests and rights of clients
  • CHCCOM002 Use communication to build relationships
  • CHCDFV001 Recognise and respond appropriately to domestic and family violence
  • CHCDIV001 Work with diverse people
  • CHCLEG001 Work legally and ethically
  • CHCPRP001 Develop and maintain networks and collaborative partnerships
  • HLTWHS002 Follow safe work practices for direct client care
Elective units
    National ID
    Unit title
  • CHCAOD001 Work in an alcohol and other drugs context
  • CHCCCS003 Increase the safety of individuals at risk of suicide
  • CHCCCS014 Provide brief interventions
  • CHCCCS019 Recognise and respond to crisis situations
  • CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety
  • CHCMHS001 Work with people with mental health issues
  • CHCSOH013 Work with people experiencing or at risk of homelessness
  • HLTAID011 Provide First Aid

Assessment methods

The methods of assessment used in this course include written tests, oral questions, direct observations such as role-plays and practical activities, assignments including projects and evidence portfolios and third-party assessment and work placement.

These assessment strategies and evidence gathering are in accordance with the relevant training package or accreditation guidelines. Detailed Information is available in the assessment matrix, learning plans and assessment tools for each of the units of competency. Assessors use this matrix to ensure assessments, are undertaken across the duration of the course, rather than clustered together at particular times.

Learning resources, facilities and equipment

The following learning resources, facilities and equipment are available at each campus so that you can achieve the skill and knowledge requirements of this course.

Learning resources may include access to handouts, industry web links, You tube clips, PowerPoints, videos and online resources such as Blendspace.

Facilities and equipment may include access to classrooms, computer labs, equipment and facilities relevant to the community services industry.

Key dates

Semester and holiday dates are included in your Letter of Offer. View upcoming semester start and end dates.

Semester 2, 2025

Duration | 1 semester
When | Semester 2, 2025
Where | Central Regional TAFE (52789)
How | On campus and work placement, to a minimum of 20 contact hours per week
Fees (total indicative for course)
  • Tuition fee: $6,530
  • Resources fee: $408
  • Materials fee: $150

Tuition fees are reviewed annually. If tuition fees are increased, you will be required to pay the new fees as they are introduced. You will be provided with an indicative schedule of fees in your Letter of Offer.

Resource fees are for consumables you use in your course e.g. paint, internet etc. You pay this fee to your college at enrolment. If your course goes longer than one semester, the resource fee may not need to be paid in one amount but may be spaced out over the duration of your course. Your college will advise you of the payment amount each semester.

Material fees are for items that remain your property after the course has been completed e.g. personal protective equipment, tools, text books etc. You pay this fee to your college at enrolment.

Work placement

Students are required to undertake approximately 125 hours of supervised work placement in a relevant community services agency or facility. This work placement helps to strengthen the skills and knowledge you have learnt during your studies in a real workplace environment. You will be supervised during your work placement by staff at the facility and your supervision and support requirements will be fully documented.

CHC42021 Certificate IV in Community Services - BII6
1 semester
CHC42021 Certificate IV in Community Services - BII6
1 semester

To achieve this qualification, students must demonstrate competency in 15 units. These 15 are comprised of 7 core units and 8 elective units. Elective units listed below have been selected in consultation with industry.

Students who enrol into this qualification will be eligible for credit transfer of the units that they have already achieved. Fees paid by international students are set on a commercial basis and are paid as a whole of course fee - no refund will apply to credit transfers. Please refer to your letter of Offer for detailed duration and costings for your enrolment.

Core units
    National ID
    Unit title
  • CHCADV001 Facilitate the interests and rights of clients
  • CHCCOM002 Use communication to build relationships
  • CHCDFV001 Recognise and respond appropriately to domestic and family violence
  • CHCDIV001 Work with diverse people
  • CHCLEG001 Work legally and ethically
  • CHCPRP001 Develop and maintain networks and collaborative partnerships
  • HLTWHS002 Follow safe work practices for direct client care
Elective units
    National ID
    Unit title
  • CHCCCS009 Facilitate responsible behaviour
  • CHCCDE019 Work within a community development framework
  • CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety
  • CHCGRP002 Plan and conduct group activities
  • CHCPRT025 Identify and report children and young people at risk
  • CHCYTH013 Engage respectfully with young people
  • HLTAID011 Provide First Aid
  • HLTWHS006 Manage personal stressors in the work environment

Assessment methods

The methods of assessment used in this course include a mix of written questions, meetings, communication scenarios, role plays, work placement logbook, third party report, and a community development project.

These assessment strategies and evidence gathering are in accordance with the relevant training package or accreditation guidelines. Detailed Information is available in the assessment matrix, learning plans and assessment tools for each of the units of competency. Assessors use this matrix to ensure assessments, are undertaken across the duration of the course, rather than clustered together at particular times.

Learning resources, facilities and equipment

The following learning resources, facilities and equipment are available at each campus so that you can achieve the skill and knowledge requirements of this course.

Learning resources may include access to learner guides, handouts and learning materials developed by the Lecturer, PowerPoint presentations, Youtube clips, web links and relevant legislation.

Facilities and equipment may include access to a workplace equipment and facilities relevant to the community services industry.

Key dates

Semester and holiday dates are included in your Letter of Offer. View upcoming semester start and end dates.

Semester 2, 2025

Duration | 1 semester
When | Semester 2, 2025
Where | North Metropolitan TAFE (52786)
How | On campus and work placement, to a minimum of 20 contact hours per week
Fees (total indicative for course)
  • Tuition fee: $6,530
  • Resources fee: $100
  • Materials fee: $150

Tuition fees are reviewed annually. If tuition fees are increased, you will be required to pay the new fees as they are introduced. You will be provided with an indicative schedule of fees in your Letter of Offer.

Resource fees are for consumables you use in your course e.g. paint, internet etc. You pay this fee to your college at enrolment. If your course goes longer than one semester, the resource fee may not need to be paid in one amount but may be spaced out over the duration of your course. Your college will advise you of the payment amount each semester.

Material fees are for items that remain your property after the course has been completed e.g. personal protective equipment, tools, text books etc. You pay this fee to your college at enrolment.

Work placement

Students are required to undertake approximately 120 hours of supervised work placement in a relevant community services agency or facility. Work placements are organised and coordinated in accordance with the North Metropolitan TAFE Work Placement/Work Placement Policy (PCY092). A comprehensive risk management process is undertaken and documented to ensure it is deemed a safe workplace. A database of work placement organisations is maintained by North Metropolitan TAFE.

To be accepted for workplace volunteering in a Community Services agency, students may require a National Police Clearance certificate and a Working with Children Card based on workplace policy. Some agencies have additional requirements before accepting students on work experience.

CHC42021 Certificate IV in Community Services - BII6
1 semester

To achieve this qualification, students must demonstrate competency in 15 units. These 15 are comprised of 7 core units and 8 elective units. Elective units listed below have been selected in consultation with industry.

Students who enrol into this qualification will be eligible for credit transfer of the units that they have already achieved. Fees paid by international students are set on a commercial basis and are paid as a whole of course fee - no refund will apply to credit transfers. Please refer to your letter of Offer for detailed duration and costings for your enrolment.

Core units
    National ID
    Unit title
  • CHCADV001 Facilitate the interests and rights of clients
  • CHCCOM002 Use communication to build relationships
  • CHCDFV001 Recognise and respond appropriately to domestic and family violence
  • CHCDIV001 Work with diverse people
  • CHCLEG001 Work legally and ethically
  • CHCPRP001 Develop and maintain networks and collaborative partnerships
  • HLTWHS002 Follow safe work practices for direct client care
Elective units
    National ID
    Unit title
  • CHCAOD001 Work in an alcohol and other drugs context
  • CHCCCS004 Assess co-existing needs
  • CHCCCS009 Facilitate responsible behaviour
  • CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety
  • CHCGRP002 Plan and conduct group activities
  • CHCINM002 Meet community information needs
  • CHCMHS001 Work with people with mental health issues
  • HLTAID011 Provide First Aid

Assessment methods

The methods of assessment used in this course include oral questions, knowledge questions, direct observations consisting of role-plays and practical activities and assignments such as projects, presentations and case studies.

These assessment strategies and evidence gathering are in accordance with the relevant training package or accreditation guidelines. Detailed Information is available in the assessment matrix, learning plans and assessment tools for each of the units of competency. Assessors use the matrix to ensure assessments, are undertaken across the duration of the course, rather than clustered together at particular times.

Learning resources, facilities and equipment

The following learning resources, facilities and equipment are available at each campus so that you can achieve the skill and knowledge requirements of this course.

Learning resources may include access to Blackboard, Lecturer developed handouts, workbooks, learner guides, textbooks, case studies, scenarios, access to health, safety and community services websites, and policies and procedures.

Facilities and equipment may include access to fully equipped classrooms with a whiteboard, library resource centre, computer labs, and a simulated workplace, which has been designed to reflect a real world community services agency.

Key dates

Semester and holiday dates are included in your Letter of Offer. View upcoming semester start and end dates.

Semester 2, 2025

At this campus
The CHC42021 Certificate IV in Community Services will be delivered at Murdoch Campus.
Duration | 1 semester
When | Semester 2, 2025
Where | South Metropolitan TAFE (52787)
How | On campus and work placement, to a minimum of 20 contact hours per week
Fees (total indicative for course)
  • Tuition fee: $6,530
  • Resources fee: $385
  • Materials fee: $100

Tuition fees are reviewed annually. If tuition fees are increased, you will be required to pay the new fees as they are introduced. You will be provided with an indicative schedule of fees in your Letter of Offer.

Resource fees are for consumables you use in your course e.g. paint, internet etc. You pay this fee to your college at enrolment. If your course goes longer than one semester, the resource fee may not need to be paid in one amount but may be spaced out over the duration of your course. Your college will advise you of the payment amount each semester.

Material fees are for items that remain your property after the course has been completed e.g. personal protective equipment, tools, text books etc. You pay this fee to your college at enrolment.

Work placement

Students are required to undertake approximately 120 hours of supervised work placement in a relevant community services agency or facility. This work placement helps to strengthen the skills and knowledge you have learnt during your studies in a real workplace environment. You will be supervised during your work placement by staff at the facility and your supervision and support requirements will be fully documented. An SMT Lecturer will conduct workplace visits to provide ongoing support, modelling and coaching.

Core units
    National ID
    Unit title
  • CHCADV001 Facilitate the interests and rights of clients
  • CHCCOM002 Use communication to build relationships
  • CHCDFV001 Recognise and respond appropriately to domestic and family violence
  • CHCDIV001 Work with diverse people
  • CHCLEG001 Work legally and ethically
  • CHCPRP001 Develop and maintain networks and collaborative partnerships
  • HLTWHS002 Follow safe work practices for direct client care
Elective units
    National ID
    Unit title
  • CHCCCS004 Assess co-existing needs
  • CHCCCS019 Recognise and respond to crisis situations
  • CHCCCS020 Respond effectively to behaviours of concern
  • CHCCCS033 Identify and report abuse
  • CHCMHS005 Provide services to people with co-existing mental health and alcohol and other drugs issues
  • CHCPRT025 Identify and report children and young people at risk
  • CHCVOL001 Be an effective volunteer
  • HLTWHS006 Manage personal stressors in the work environment

Assessment methods

The methods of assessment used in this course include oral questions, knowledge questions, direct observations consisting of role-plays and practical activities and assignments such as projects, presentations and case studies.

These assessment strategies and evidence gathering are in accordance with the relevant training package or accreditation guidelines. Detailed Information is available in the assessment matrix, learning plans and assessment tools for each of the units of competency. Assessors use the matrix to ensure assessments, are undertaken across the duration of the course, rather than clustered together at particular times.

Learning resources, facilities and equipment

The following learning resources, facilities and equipment are available at each campus so that you can achieve the skill and knowledge requirements of this course.

Learning resources may include access to Blackboard, Lecturer developed handouts, workbooks, learner guides, textbooks, case studies, scenarios, access to health, safety and community services websites, and policies and procedures.

Facilities and equipment may include access to fully equipped classrooms with a whiteboard, library resource centre, computer labs, and a simulated workplace, which has been designed to reflect a real world community services agency.

Key dates

Semester and holiday dates are included in your Letter of Offer. View upcoming semester start and end dates.

Semester 1, 2026

Duration | 1 semester
When | Semester 1, 2026
Where | South Regional TAFE (52790)
How | On campus and work placement, to a minimum of 20 contact hours per week
Fees (total indicative for course)
  • Tuition fee: $6,530
  • Resources fee: $225
  • Materials fee: $140

Tuition fees are reviewed annually. If tuition fees are increased, you will be required to pay the new fees as they are introduced. You will be provided with an indicative schedule of fees in your Letter of Offer.

Resource fees are for consumables you use in your course e.g. paint, internet etc. You pay this fee to your college at enrolment. If your course goes longer than one semester, the resource fee may not need to be paid in one amount but may be spaced out over the duration of your course. Your college will advise you of the payment amount each semester.

Material fees are for items that remain your property after the course has been completed e.g. personal protective equipment, tools, text books etc. You pay this fee to your college at enrolment.

Work placement

Students are required to undertake approximately 80 hours of supervised work placement in a relevant community services agency or facility. This work placement helps to strengthen the skills and knowledge you have learnt during your studies in a real workplace environment. You will be supervised during your work placement by staff at the facility and your supervision and support requirements will be fully documented.

Year 10/11/12
CHC42021 Certificate IV in Community Services - BII6
2 semesters

To achieve this qualification, students must demonstrate competency in 15 units. These 15 are comprised of 7 core units and 8 elective units. Elective units listed below have been selected in consultation with industry.

Students who enrol into this qualification will be eligible for credit transfer of the units that they have already achieved. Fees paid by international students are set on a commercial basis and are paid as a whole of course fee - no refund will apply to credit transfers. Please refer to your letter of Offer for detailed duration and costings for your enrolment.

Core units
    National ID
    Unit title
  • CHCADV001 Facilitate the interests and rights of clients
  • CHCCOM002 Use communication to build relationships
  • CHCDFV001 Recognise and respond appropriately to domestic and family violence
  • CHCDIV001 Work with diverse people
  • CHCLEG001 Work legally and ethically
  • CHCPRP001 Develop and maintain networks and collaborative partnerships
  • HLTWHS002 Follow safe work practices for direct client care
Elective units
    National ID
    Unit title
  • CHCAOD001 Work in an alcohol and other drugs context
  • CHCCCS003 Increase the safety of individuals at risk of suicide
  • CHCCCS014 Provide brief interventions
  • CHCCCS019 Recognise and respond to crisis situations
  • CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety
  • CHCMHS001 Work with people with mental health issues
  • CHCSOH013 Work with people experiencing or at risk of homelessness
  • HLTAID011 Provide First Aid

Assessment methods

The methods of assessment used in this course include written tests, oral questions, direct observations such as role-plays and practical activities, assignments including projects and evidence portfolios and third-party assessment and work placement.

These assessment strategies and evidence gathering are in accordance with the relevant training package or accreditation guidelines. Detailed Information is available in the assessment matrix, learning plans and assessment tools for each of the units of competency. Assessors use this matrix to ensure assessments, are undertaken across the duration of the course, rather than clustered together at particular times.

Learning resources, facilities and equipment

The following learning resources, facilities and equipment are available at each campus so that you can achieve the skill and knowledge requirements of this course.

Learning resources may include access to handouts, industry web links, You tube clips, PowerPoints, videos and online resources such as Blendspace.

Facilities and equipment may include access to classrooms, computer labs, equipment and facilities relevant to the community services industry.

Key dates

Semester and holiday dates are included in your Letter of Offer. View upcoming semester start and end dates.

Semester 1, 2026

Duration | 2 semesters
When | Semester 1, 2026
Where | Central Regional TAFE (52789)
How | On campus, to a minimum of 20 contact hours per week
Fees (total indicative for course)
  • Tuition fee: $13,060
  • Resources fee: $348
  • Materials fee: $264

Tuition fees are reviewed annually. If tuition fees are increased, you will be required to pay the new fees as they are introduced. You will be provided with an indicative schedule of fees in your Letter of Offer.

Resource fees are for consumables you use in your course e.g. paint, internet etc. You pay this fee to your college at enrolment. If your course goes longer than one semester, the resource fee may not need to be paid in one amount but may be spaced out over the duration of your course. Your college will advise you of the payment amount each semester.

Material fees are for items that remain your property after the course has been completed e.g. personal protective equipment, tools, text books etc. You pay this fee to your college at enrolment.

Work placement

There is no work placement requirement for this course.

Year 10/11/12
CHC42021 Certificate IV in Community Services - BII6
2 semesters

To achieve this qualification, students must demonstrate competency in 15 units. These 15 are comprised of 7 core units and 8 elective units. Elective units listed below have been selected in consultation with industry.

Students who enrol into this qualification will be eligible for credit transfer of the units that they have already achieved. Fees paid by international students are set on a commercial basis and are paid as a whole of course fee - no refund will apply to credit transfers. Please refer to your letter of Offer for detailed duration and costings for your enrolment.

Core units
    National ID
    Unit title
  • CHCADV001 Facilitate the interests and rights of clients
  • CHCCOM002 Use communication to build relationships
  • CHCDFV001 Recognise and respond appropriately to domestic and family violence
  • CHCDIV001 Work with diverse people
  • CHCLEG001 Work legally and ethically
  • CHCPRP001 Develop and maintain networks and collaborative partnerships
  • HLTWHS002 Follow safe work practices for direct client care
Elective units
    National ID
    Unit title
  • CHCAOD001 Work in an alcohol and other drugs context
  • CHCCCS004 Assess co-existing needs
  • CHCCCS009 Facilitate responsible behaviour
  • CHCCDE019 Work within a community development framework
  • CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety
  • CHCGRP002 Plan and conduct group activities
  • CHCMHS001 Work with people with mental health issues
  • CHCMHS007 Work effectively in trauma informed care

Assessment methods

The methods of assessment used in this course include written tests, oral questions, direct observations such as role-plays and practical activities, assignments including projects and evidence portfolios and third-party assessment.

These assessment strategies and evidence gathering are in accordance with the relevant training package or accreditation guidelines. Detailed Information is available in the assessment matrix, learning plans and assessment tools for each of the units of competency. Assessors use this matrix to ensure assessments, are undertaken across the duration of the course, rather than clustered together at particular times.

Learning resources, facilities and equipment

The following learning resources, facilities and equipment are available at each campus so that you can achieve the skill and knowledge requirements of this course.

Learning resources may include access to handouts, industry web links, You tube clips, PowerPoints, videos and online resources such as Blendspace.

Facilities and equipment may include access to classrooms, computer labs, equipment and facilities relevant to the community services industry.

Key dates

Semester and holiday dates are included in your Letter of Offer. View upcoming semester start and end dates.

Semester 1, 2026

Duration | 1 semester
When | Semester 1, 2026
Where | North Metropolitan TAFE (52786)
How | On campus and work placement, to a minimum of 20 contact hours per week
Fees (total indicative for course)
  • Tuition fee: $6,530
  • Resources fee: $100
  • Materials fee: $150

Tuition fees are reviewed annually. If tuition fees are increased, you will be required to pay the new fees as they are introduced. You will be provided with an indicative schedule of fees in your Letter of Offer.

Resource fees are for consumables you use in your course e.g. paint, internet etc. You pay this fee to your college at enrolment. If your course goes longer than one semester, the resource fee may not need to be paid in one amount but may be spaced out over the duration of your course. Your college will advise you of the payment amount each semester.

Material fees are for items that remain your property after the course has been completed e.g. personal protective equipment, tools, text books etc. You pay this fee to your college at enrolment.

Work placement

Students are required to undertake approximately 120 hours of supervised work placement in a relevant community services agency or facility. Work placements are organised and coordinated in accordance with the North Metropolitan TAFE Work Placement/Work Placement Policy (PCY092). A comprehensive risk management process is undertaken and documented to ensure it is deemed a safe workplace. A database of work placement organisations is maintained by North Metropolitan TAFE.

To be accepted for workplace volunteering in a Community Services agency, students may require a National Police Clearance certificate and a Working with Children Card based on workplace policy. Some agencies have additional requirements before accepting students on work experience.

CHC42021 Certificate IV in Community Services - BII6
1 semester

To achieve this qualification, students must demonstrate competency in 15 units. These 15 are comprised of 7 core units and 8 elective units. Elective units listed below have been selected in consultation with industry.

Students who enrol into this qualification will be eligible for credit transfer of the units that they have already achieved. Fees paid by international students are set on a commercial basis and are paid as a whole of course fee - no refund will apply to credit transfers. Please refer to your letter of Offer for detailed duration and costings for your enrolment.

Core units
    National ID
    Unit title
  • CHCADV001 Facilitate the interests and rights of clients
  • CHCCOM002 Use communication to build relationships
  • CHCDFV001 Recognise and respond appropriately to domestic and family violence
  • CHCDIV001 Work with diverse people
  • CHCLEG001 Work legally and ethically
  • CHCPRP001 Develop and maintain networks and collaborative partnerships
  • HLTWHS002 Follow safe work practices for direct client care
Elective units
    National ID
    Unit title
  • CHCAOD001 Work in an alcohol and other drugs context
  • CHCCCS004 Assess co-existing needs
  • CHCCCS009 Facilitate responsible behaviour
  • CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety
  • CHCGRP002 Plan and conduct group activities
  • CHCINM002 Meet community information needs
  • CHCMHS001 Work with people with mental health issues
  • HLTAID011 Provide First Aid

Assessment methods

The methods of assessment used in this course include oral questions, knowledge questions, direct observations consisting of role-plays and practical activities and assignments such as projects, presentations and case studies.

These assessment strategies and evidence gathering are in accordance with the relevant training package or accreditation guidelines. Detailed Information is available in the assessment matrix, learning plans and assessment tools for each of the units of competency. Assessors use the matrix to ensure assessments, are undertaken across the duration of the course, rather than clustered together at particular times.

Learning resources, facilities and equipment

The following learning resources, facilities and equipment are available at each campus so that you can achieve the skill and knowledge requirements of this course.

Learning resources may include access to Blackboard, Lecturer developed handouts, workbooks, learner guides, textbooks, case studies, scenarios, access to health, safety and community services websites, and policies and procedures.

Facilities and equipment may include access to fully equipped classrooms with a whiteboard, library resource centre, computer labs, and a simulated workplace, which has been designed to reflect a real world community services agency.

Key dates

Semester and holiday dates are included in your Letter of Offer. View upcoming semester start and end dates.

Semester 1, 2026

At this campus
The CHC42021 Certificate IV in Community Services will be delivered at Murdoch Campus.
Duration | 1 semester
When | Semester 1, 2026
Where | South Metropolitan TAFE (52787)
How | On campus and work placement, to a minimum of 20 contact hours per week
Fees (total indicative for course)
  • Tuition fee: $6,530
  • Resources fee: $385
  • Materials fee: $100

Tuition fees are reviewed annually. If tuition fees are increased, you will be required to pay the new fees as they are introduced. You will be provided with an indicative schedule of fees in your Letter of Offer.

Resource fees are for consumables you use in your course e.g. paint, internet etc. You pay this fee to your college at enrolment. If your course goes longer than one semester, the resource fee may not need to be paid in one amount but may be spaced out over the duration of your course. Your college will advise you of the payment amount each semester.

Material fees are for items that remain your property after the course has been completed e.g. personal protective equipment, tools, text books etc. You pay this fee to your college at enrolment.

Work placement

Students are required to undertake approximately 120 hours of supervised work placement in a relevant community services agency or facility. This work placement helps to strengthen the skills and knowledge you have learnt during your studies in a real workplace environment. You will be supervised during your work placement by staff at the facility and your supervision and support requirements will be fully documented. An SMT Lecturer will conduct workplace visits to provide ongoing support, modelling and coaching.

Core units
    National ID
    Unit title
  • CHCADV001 Facilitate the interests and rights of clients
  • CHCCOM002 Use communication to build relationships
  • CHCDFV001 Recognise and respond appropriately to domestic and family violence
  • CHCDIV001 Work with diverse people
  • CHCLEG001 Work legally and ethically
  • CHCPRP001 Develop and maintain networks and collaborative partnerships
  • HLTWHS002 Follow safe work practices for direct client care
Elective units
    National ID
    Unit title
  • CHCCCS004 Assess co-existing needs
  • CHCCCS019 Recognise and respond to crisis situations
  • CHCCCS020 Respond effectively to behaviours of concern
  • CHCCCS033 Identify and report abuse
  • CHCMHS005 Provide services to people with co-existing mental health and alcohol and other drugs issues
  • CHCPRT025 Identify and report children and young people at risk
  • CHCVOL001 Be an effective volunteer
  • HLTWHS006 Manage personal stressors in the work environment

Assessment methods

The methods of assessment used in this course include oral questions, knowledge questions, direct observations consisting of role-plays and practical activities and assignments such as projects, presentations and case studies.

These assessment strategies and evidence gathering are in accordance with the relevant training package or accreditation guidelines. Detailed Information is available in the assessment matrix, learning plans and assessment tools for each of the units of competency. Assessors use the matrix to ensure assessments, are undertaken across the duration of the course, rather than clustered together at particular times.

Learning resources, facilities and equipment

The following learning resources, facilities and equipment are available at each campus so that you can achieve the skill and knowledge requirements of this course.

Learning resources may include access to Blackboard, Lecturer developed handouts, workbooks, learner guides, textbooks, case studies, scenarios, access to health, safety and community services websites, and policies and procedures.

Facilities and equipment may include access to fully equipped classrooms with a whiteboard, library resource centre, computer labs, and a simulated workplace, which has been designed to reflect a real world community services agency.

Key dates

Semester and holiday dates are included in your Letter of Offer. View upcoming semester start and end dates.

There may be further semester intakes available for enrolment. You can view any further intakes when you submit your online application(opens in a new tab).

For information about pathways from TAFE to university, view our Pathways to university page.

How to apply

Apply to study at TAFE in six steps:

  1. find a course;
  2. check entry requirements;
  3. submit an application;
  4. accept your offer and pay;
  5. apply for your student visa; and
  6. receive your visa and come to Australia for your studies.

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TAFE International Western Australia (TIWA) is the Registered Training Organisation (RTO) and Commonwealth Register of Institutions and Courses for Overseas Students (CRICOS) provider, for the delivery of training to international students, enrolled in a TAFE course in Western Australia. This nationally recognised course is delivered by a Western Australian TAFE college on TIWA's behalf. TIWA retains responsibility for the quality of the training and assessment delivered by the TAFE colleges and for the issue of certification documentation to students.

Last updated on May 30, 2024