Why choose this course?
Start your career in the fast growing information technology (IT) industry with this qualification. On completion of this course you will be competent in a range of general IT skills including support services, networking, programming and critical and creative thinking skills.
During your studies, there will be a general focus on skills such as hardware installation and maintenance, supporting PC operating systems, network operating system installations and management, Microsoft Office applications and documentation and information and communication technology (ICT) helpdesk skills.
On completion of this course, you can continue your study with the ICT40120 Certificate IV in Information Technology (Programming) or the ICT40120 Certificate IV in Information Technology (Networking).
Career opportunities
- Client Support Officer
- ICT Operations Support
- IT Technician
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An IELTS score (academic) of 6.0 with no band score less than 5.0 or equivalent.
-
Completion of the equivalent of Australian Year 10.
Your study options
Semester 2, 2024
- Tuition fee: $6,240
- Resources fee: $201
- Materials fee: $0
Tuition fees are reviewed annually. If tuition fees are increased, you will be required to pay the new fees as they are introduced. You will be provided with an indicative schedule of fees in your Letter of Offer.
Resource fees are for consumables you use in your course e.g. paint, internet etc. You pay this fee to your college at enrolment. If your course goes longer than one semester, the resource fee may not need to be paid in one amount but may be spaced out over the duration of your course. Your college will advise you of the payment amount each semester.
Material fees are for items that remain your property after the course has been completed e.g. personal protective equipment, tools, text books etc. You pay this fee to your college at enrolment.
There is no work placement requirement for this course.
1 semester
1 semester
To achieve this qualification, students must demonstrate competency in 12 units. These 12 are comprised of 6 core units and 6 elective units. Elective units listed below have been selected in consultation with industry.
Students who enrol into this qualification will be eligible for credit transfer of the units that they have already achieved. Fees paid by international students are set on a commercial basis and are paid as a whole of course fee - no refund will apply to credit transfers. Please refer to your letter of Offer for detailed duration and costings for your enrolment.
- BSBCRT301 Develop and extend critical and creative thinking skills
- BSBXCS303 Securely manage personally identifiable information and workplace information
- BSBXTW301 Work in a team
- ICTICT313 Identify IP, ethics and privacy policies in ICT environments
- ICTPRG302 Apply introductory programming techniques
- ICTSAS305 Provide ICT advice to clients
- ICTICT216 Design and create basic organisational documents
- ICTICT314 Connect internal hardware components
- ICTNWK309 Configure and administer network operating systems
- ICTNWK311 Install and test network protocols
- ICTSAS310 Install, configure and secure a small office or home office network
- ICTSAS311 Maintain computer hardware
The methods of assessment used in this course include written or oral questioning, direct observation assessments including practical lab demonstrations and role-plays, and structured assessment activities which include projects, assignments, evidence portfolios and case studies.
These assessment strategies and evidence gathering are in accordance with the relevant training package or accreditation guidelines. Detailed Information is available in the assessment matrix, learning plans and assessment tools for each of the units of competency. Assessors use this matrix to ensure assessments, are undertaken across the duration of the course, rather than clustered together at particular times.
The following learning resources, facilities and equipment are available at each campus so that you can achieve the skill and knowledge requirements of this course.
Learning resources may include access to Blackboard, PowerPoints, handouts, and simulated online working business - CITE MS.
Facilities and equipment may include access to computer lab with PCs, a rack with 6 switches, VMWare Software, MS Office Software, internet, Adobe CC Software, printers, SLR Cameras, Peripherals – webcams and cameras.
Semester and holiday dates are included in your Letter of Offer. View upcoming semester start and end dates.
Semester 1, 2025
- Tuition fee: $6,240
- Resources fee: $201
- Materials fee: $0
Tuition fees are reviewed annually. If tuition fees are increased, you will be required to pay the new fees as they are introduced. You will be provided with an indicative schedule of fees in your Letter of Offer.
Resource fees are for consumables you use in your course e.g. paint, internet etc. You pay this fee to your college at enrolment. If your course goes longer than one semester, the resource fee may not need to be paid in one amount but may be spaced out over the duration of your course. Your college will advise you of the payment amount each semester.
Material fees are for items that remain your property after the course has been completed e.g. personal protective equipment, tools, text books etc. You pay this fee to your college at enrolment.
There is no work placement requirement for this course.
1 semester
1 semester
To achieve this qualification, students must demonstrate competency in 12 units. These 12 are comprised of 6 core units and 6 elective units. Elective units listed below have been selected in consultation with industry.
Students who enrol into this qualification will be eligible for credit transfer of the units that they have already achieved. Fees paid by international students are set on a commercial basis and are paid as a whole of course fee - no refund will apply to credit transfers. Please refer to your letter of Offer for detailed duration and costings for your enrolment.
- BSBCRT301 Develop and extend critical and creative thinking skills
- BSBXCS303 Securely manage personally identifiable information and workplace information
- BSBXTW301 Work in a team
- ICTICT313 Identify IP, ethics and privacy policies in ICT environments
- ICTPRG302 Apply introductory programming techniques
- ICTSAS305 Provide ICT advice to clients
- ICTICT216 Design and create basic organisational documents
- ICTICT314 Connect internal hardware components
- ICTNWK309 Configure and administer network operating systems
- ICTNWK311 Install and test network protocols
- ICTSAS310 Install, configure and secure a small office or home office network
- ICTSAS311 Maintain computer hardware
The methods of assessment used in this course include written or oral questioning, direct observation assessments including practical lab demonstrations and role-plays, and structured assessment activities which include projects, assignments, evidence portfolios and case studies.
These assessment strategies and evidence gathering are in accordance with the relevant training package or accreditation guidelines. Detailed Information is available in the assessment matrix, learning plans and assessment tools for each of the units of competency. Assessors use this matrix to ensure assessments, are undertaken across the duration of the course, rather than clustered together at particular times.
The following learning resources, facilities and equipment are available at each campus so that you can achieve the skill and knowledge requirements of this course.
Learning resources may include access to Blackboard, PowerPoints, handouts, and simulated online working business - CITE MS.
Facilities and equipment may include access to computer lab with PCs, a rack with 6 switches, VMWare Software, MS Office Software, internet, Adobe CC Software, printers, SLR Cameras, Peripherals – webcams and cameras.
Semester and holiday dates are included in your Letter of Offer. View upcoming semester start and end dates.
Semester 2, 2025
- Tuition fee: $6,240
- Resources fee: $201
- Materials fee: $0
Tuition fees are reviewed annually. If tuition fees are increased, you will be required to pay the new fees as they are introduced. You will be provided with an indicative schedule of fees in your Letter of Offer.
Resource fees are for consumables you use in your course e.g. paint, internet etc. You pay this fee to your college at enrolment. If your course goes longer than one semester, the resource fee may not need to be paid in one amount but may be spaced out over the duration of your course. Your college will advise you of the payment amount each semester.
Material fees are for items that remain your property after the course has been completed e.g. personal protective equipment, tools, text books etc. You pay this fee to your college at enrolment.
There is no work placement requirement for this course.
1 semester
1 semester
To achieve this qualification, students must demonstrate competency in 12 units. These 12 are comprised of 6 core units and 6 elective units. Elective units listed below have been selected in consultation with industry.
Students who enrol into this qualification will be eligible for credit transfer of the units that they have already achieved. Fees paid by international students are set on a commercial basis and are paid as a whole of course fee - no refund will apply to credit transfers. Please refer to your letter of Offer for detailed duration and costings for your enrolment.
- BSBCRT301 Develop and extend critical and creative thinking skills
- BSBXCS303 Securely manage personally identifiable information and workplace information
- BSBXTW301 Work in a team
- ICTICT313 Identify IP, ethics and privacy policies in ICT environments
- ICTPRG302 Apply introductory programming techniques
- ICTSAS305 Provide ICT advice to clients
- ICTICT216 Design and create basic organisational documents
- ICTICT314 Connect internal hardware components
- ICTNWK309 Configure and administer network operating systems
- ICTNWK311 Install and test network protocols
- ICTSAS310 Install, configure and secure a small office or home office network
- ICTSAS311 Maintain computer hardware
The methods of assessment used in this course include written or oral questioning, direct observation assessments including practical lab demonstrations and role-plays, and structured assessment activities which include projects, assignments, evidence portfolios and case studies.
These assessment strategies and evidence gathering are in accordance with the relevant training package or accreditation guidelines. Detailed Information is available in the assessment matrix, learning plans and assessment tools for each of the units of competency. Assessors use this matrix to ensure assessments, are undertaken across the duration of the course, rather than clustered together at particular times.
The following learning resources, facilities and equipment are available at each campus so that you can achieve the skill and knowledge requirements of this course.
Learning resources may include access to Blackboard, PowerPoints, handouts, and simulated online working business - CITE MS.
Facilities and equipment may include access to computer lab with PCs, a rack with 6 switches, VMWare Software, MS Office Software, internet, Adobe CC Software, printers, SLR Cameras, Peripherals – webcams and cameras.
Semester and holiday dates are included in your Letter of Offer. View upcoming semester start and end dates.
Semester 1, 2026
- Tuition fee: $6,240
- Resources fee: $201
- Materials fee: $0
Tuition fees are reviewed annually. If tuition fees are increased, you will be required to pay the new fees as they are introduced. You will be provided with an indicative schedule of fees in your Letter of Offer.
Resource fees are for consumables you use in your course e.g. paint, internet etc. You pay this fee to your college at enrolment. If your course goes longer than one semester, the resource fee may not need to be paid in one amount but may be spaced out over the duration of your course. Your college will advise you of the payment amount each semester.
Material fees are for items that remain your property after the course has been completed e.g. personal protective equipment, tools, text books etc. You pay this fee to your college at enrolment.
There is no work placement requirement for this course.
1 semester
1 semester
To achieve this qualification, students must demonstrate competency in 12 units. These 12 are comprised of 6 core units and 6 elective units. Elective units listed below have been selected in consultation with industry.
Students who enrol into this qualification will be eligible for credit transfer of the units that they have already achieved. Fees paid by international students are set on a commercial basis and are paid as a whole of course fee - no refund will apply to credit transfers. Please refer to your letter of Offer for detailed duration and costings for your enrolment.
- BSBCRT301 Develop and extend critical and creative thinking skills
- BSBXCS303 Securely manage personally identifiable information and workplace information
- BSBXTW301 Work in a team
- ICTICT313 Identify IP, ethics and privacy policies in ICT environments
- ICTPRG302 Apply introductory programming techniques
- ICTSAS305 Provide ICT advice to clients
- ICTICT216 Design and create basic organisational documents
- ICTICT314 Connect internal hardware components
- ICTNWK309 Configure and administer network operating systems
- ICTNWK311 Install and test network protocols
- ICTSAS310 Install, configure and secure a small office or home office network
- ICTSAS311 Maintain computer hardware
The methods of assessment used in this course include written or oral questioning, direct observation assessments including practical lab demonstrations and role-plays, and structured assessment activities which include projects, assignments, evidence portfolios and case studies.
These assessment strategies and evidence gathering are in accordance with the relevant training package or accreditation guidelines. Detailed Information is available in the assessment matrix, learning plans and assessment tools for each of the units of competency. Assessors use this matrix to ensure assessments, are undertaken across the duration of the course, rather than clustered together at particular times.
The following learning resources, facilities and equipment are available at each campus so that you can achieve the skill and knowledge requirements of this course.
Learning resources may include access to Blackboard, PowerPoints, handouts, and simulated online working business - CITE MS.
Facilities and equipment may include access to computer lab with PCs, a rack with 6 switches, VMWare Software, MS Office Software, internet, Adobe CC Software, printers, SLR Cameras, Peripherals – webcams and cameras.
Semester and holiday dates are included in your Letter of Offer. View upcoming semester start and end dates.
There may be further semester intakes available for enrolment. You can view any further intakes when you submit your online application(opens in a new tab).
For information about pathways from TAFE to university, view our Pathways to university page.
How to apply
Apply to study at TAFE in six steps:
- find a course;
- check entry requirements;
- submit an application;
- accept your offer and pay;
- apply for your student visa; and
- receive your visa and come to Australia for your studies.
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TAFE International Western Australia (TIWA) is the Registered Training Organisation (RTO) and Commonwealth Register of Institutions and Courses for Overseas Students (CRICOS) provider, for the delivery of training to international students, enrolled in a TAFE course in Western Australia. This nationally recognised course is delivered by a Western Australian TAFE college on TIWA's behalf. TIWA retains responsibility for the quality of the training and assessment delivered by the TAFE colleges and for the issue of certification documentation to students.