Why choose this course?
If you're looking for a well-rounded qualification in travel and tourism, then this is the ideal course for you. You'll gain experience in a range of skills that are essential for employment in the industry.
You’ll be equipped to work for employers including travel agencies, tour wholesalers, tour operators, inbound tour operators, tourist attractions, visitor information centres, government tourism agencies and other tourism businesses.
In this course you will gain managerial skills and knowledge of industry operations, learn how to deliver high quality customer service, coordinate marketing activities, manage finances and prepare budgets.
Career opportunities
- Reservations Manager
- Tourism Manager
- Travel Agency Manager
- Visitor Information Centre Manager
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An IELTS score (academic) of 6.0 with no band score less than 5.0 or equivalent.
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Equivalent to Australian Year 12.
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OR Completion of SIT30122 Certificate III in Tourism is required for entry into this course.
Your study options
Semester 2, 2024
- Tuition fee: $12,480
- Resources fee: $660
- Materials fee: $100
Tuition fees are reviewed annually. If tuition fees are increased, you will be required to pay the new fees as they are introduced. You will be provided with an indicative schedule of fees in your Letter of Offer.
Resource fees are for consumables you use in your course e.g. paint, internet etc. You pay this fee to your college at enrolment. If your course goes longer than one semester, the resource fee may not need to be paid in one amount but may be spaced out over the duration of your course. Your college will advise you of the payment amount each semester.
Material fees are for items that remain your property after the course has been completed e.g. personal protective equipment, tools, text books etc. You pay this fee to your college at enrolment.
There is no work placement requirement for this course, however, there are many opportunities for students to participate in both theory and practice at the new student tourism centre based in the reception area of the Northbridge campus.
2 semesters
To achieve this qualification, students must demonstrate competency in 23 units. These 23 are comprised of 13 core units and 10 elective units. Elective units listed below have been selected in consultation with industry.
Students who enrol into this qualification will be eligible for credit transfer of the units that they have already achieved. Fees paid by international students are set on a commercial basis and are paid as a whole of course fee - no refund will apply to credit transfers. Please refer to your letter of Offer for detailed duration and costings for your enrolment.
- BSBTWK501 Lead diversity and inclusion
- SIRXOSM007 Manage risk to organisational reputation in an online setting
- SITTIND003 Source and use information on the tourism and travel industry
- SITXCCS015 Enhance customer service experiences
- SITXCCS016 Develop and manage quality customer service practices
- SITXCOM010 Manage conflict
- SITXFIN008 Interpret financial information
- SITXFIN009 Manage finances within a budget
- SITXFIN010 Prepare and monitor budgets
- SITXHRM009 Lead and manage people
- SITXMGT004 Monitor work operations
- SITXMGT005 Establish and conduct business relationships
- SITXWHS007 Implement and monitor work health and safety practices
- SITTPPD012 Package tourism products
- SITTTVL001 Access and interpret product information
- SITTTVL004 Sell tourism products or services
- SITTTVL005 Prepare customer quotations
- SITTTVL007 Use a computerised reservations or operations system
- SITXCCS010 Provide visitor information
- SITXHRM010 Recruit, select and induct staff
- SITXMPR009 Coordinate production of brochures and marketing materials
- SITXMPR010 Create a promotional display or stand
- SITXMPR012 Coordinate marketing activities
The methods of assessment used in this course include written assessments, observation, group and individual in class projects, an online project – social media monitoring and managing applications, case studies, research assessments, role play including on-site excursions with participative activities and use of online Computerised Reservation Systems using third-party software.
These assessment strategies and evidence gathering are in accordance with the relevant training package or accreditation guidelines. Detailed Information is available in the assessment matrix, learning plans and assessment tools for each of the units of competency.
The following learning resources, facilities and equipment are available at each campus so that you can achieve the skill and knowledge requirements of this course.
Learning resources may include access to Blackboard, PowerPoint presentations, videos, industry journals, conference brochures, handouts, lecturer knowledge and guest speakers.
Facilities and equipment may include access to computers, printers, internet, office equipment, a simulated tourism centre, information on codes of conduct, membership and benefits, government regulations that describe laws specifically relevant to the tourism industry, Criminal Code Act 1995 for child sex offences outside Australia, Queensland Tourism Services Act 2003, organisational documents and templates, performance reports, rosters and staff reports.
Semester and holiday dates are included in your Letter of Offer. View upcoming semester start and end dates.
Semester 1, 2025
- Tuition fee: $12,480
- Resources fee: $660
- Materials fee: $100
Tuition fees are reviewed annually. If tuition fees are increased, you will be required to pay the new fees as they are introduced. You will be provided with an indicative schedule of fees in your Letter of Offer.
Resource fees are for consumables you use in your course e.g. paint, internet etc. You pay this fee to your college at enrolment. If your course goes longer than one semester, the resource fee may not need to be paid in one amount but may be spaced out over the duration of your course. Your college will advise you of the payment amount each semester.
Material fees are for items that remain your property after the course has been completed e.g. personal protective equipment, tools, text books etc. You pay this fee to your college at enrolment.
There is no work placement requirement for this course, however, there are many opportunities for students to participate in both theory and practice at the new student tourism centre based in the reception area of the Northbridge campus.
2 semesters
To achieve this qualification, students must demonstrate competency in 23 units. These 23 are comprised of 13 core units and 10 elective units. Elective units listed below have been selected in consultation with industry.
Students who enrol into this qualification will be eligible for credit transfer of the units that they have already achieved. Fees paid by international students are set on a commercial basis and are paid as a whole of course fee - no refund will apply to credit transfers. Please refer to your letter of Offer for detailed duration and costings for your enrolment.
- BSBTWK501 Lead diversity and inclusion
- SIRXOSM007 Manage risk to organisational reputation in an online setting
- SITTIND003 Source and use information on the tourism and travel industry
- SITXCCS015 Enhance customer service experiences
- SITXCCS016 Develop and manage quality customer service practices
- SITXCOM010 Manage conflict
- SITXFIN008 Interpret financial information
- SITXFIN009 Manage finances within a budget
- SITXFIN010 Prepare and monitor budgets
- SITXHRM009 Lead and manage people
- SITXMGT004 Monitor work operations
- SITXMGT005 Establish and conduct business relationships
- SITXWHS007 Implement and monitor work health and safety practices
- SITTPPD012 Package tourism products
- SITTTVL001 Access and interpret product information
- SITTTVL004 Sell tourism products or services
- SITTTVL005 Prepare customer quotations
- SITTTVL007 Use a computerised reservations or operations system
- SITXCCS010 Provide visitor information
- SITXHRM010 Recruit, select and induct staff
- SITXMPR009 Coordinate production of brochures and marketing materials
- SITXMPR010 Create a promotional display or stand
- SITXMPR012 Coordinate marketing activities
The methods of assessment used in this course include written assessments, observation, group and individual in class projects, an online project – social media monitoring and managing applications, case studies, research assessments, role play including on-site excursions with participative activities and use of online Computerised Reservation Systems using third-party software.
These assessment strategies and evidence gathering are in accordance with the relevant training package or accreditation guidelines. Detailed Information is available in the assessment matrix, learning plans and assessment tools for each of the units of competency.
The following learning resources, facilities and equipment are available at each campus so that you can achieve the skill and knowledge requirements of this course.
Learning resources may include access to Blackboard, PowerPoint presentations, videos, industry journals, conference brochures, handouts, lecturer knowledge and guest speakers.
Facilities and equipment may include access to computers, printers, internet, office equipment, a simulated tourism centre, information on codes of conduct, membership and benefits, government regulations that describe laws specifically relevant to the tourism industry, Criminal Code Act 1995 for child sex offences outside Australia, Queensland Tourism Services Act 2003, organisational documents and templates, performance reports, rosters and staff reports.
Semester and holiday dates are included in your Letter of Offer. View upcoming semester start and end dates.
Semester 2, 2025
- Tuition fee: $12,480
- Resources fee: $660
- Materials fee: $100
Tuition fees are reviewed annually. If tuition fees are increased, you will be required to pay the new fees as they are introduced. You will be provided with an indicative schedule of fees in your Letter of Offer.
Resource fees are for consumables you use in your course e.g. paint, internet etc. You pay this fee to your college at enrolment. If your course goes longer than one semester, the resource fee may not need to be paid in one amount but may be spaced out over the duration of your course. Your college will advise you of the payment amount each semester.
Material fees are for items that remain your property after the course has been completed e.g. personal protective equipment, tools, text books etc. You pay this fee to your college at enrolment.
There is no work placement requirement for this course, however, there are many opportunities for students to participate in both theory and practice at the new student tourism centre based in the reception area of the Northbridge campus.
2 semesters
To achieve this qualification, students must demonstrate competency in 23 units. These 23 are comprised of 13 core units and 10 elective units. Elective units listed below have been selected in consultation with industry.
Students who enrol into this qualification will be eligible for credit transfer of the units that they have already achieved. Fees paid by international students are set on a commercial basis and are paid as a whole of course fee - no refund will apply to credit transfers. Please refer to your letter of Offer for detailed duration and costings for your enrolment.
- BSBTWK501 Lead diversity and inclusion
- SIRXOSM007 Manage risk to organisational reputation in an online setting
- SITTIND003 Source and use information on the tourism and travel industry
- SITXCCS015 Enhance customer service experiences
- SITXCCS016 Develop and manage quality customer service practices
- SITXCOM010 Manage conflict
- SITXFIN008 Interpret financial information
- SITXFIN009 Manage finances within a budget
- SITXFIN010 Prepare and monitor budgets
- SITXHRM009 Lead and manage people
- SITXMGT004 Monitor work operations
- SITXMGT005 Establish and conduct business relationships
- SITXWHS007 Implement and monitor work health and safety practices
- SITTPPD012 Package tourism products
- SITTTVL001 Access and interpret product information
- SITTTVL004 Sell tourism products or services
- SITTTVL005 Prepare customer quotations
- SITTTVL007 Use a computerised reservations or operations system
- SITXCCS010 Provide visitor information
- SITXHRM010 Recruit, select and induct staff
- SITXMPR009 Coordinate production of brochures and marketing materials
- SITXMPR010 Create a promotional display or stand
- SITXMPR012 Coordinate marketing activities
The methods of assessment used in this course include written assessments, observation, group and individual in class projects, an online project – social media monitoring and managing applications, case studies, research assessments, role play including on-site excursions with participative activities and use of online Computerised Reservation Systems using third-party software.
These assessment strategies and evidence gathering are in accordance with the relevant training package or accreditation guidelines. Detailed Information is available in the assessment matrix, learning plans and assessment tools for each of the units of competency.
The following learning resources, facilities and equipment are available at each campus so that you can achieve the skill and knowledge requirements of this course.
Learning resources may include access to Blackboard, PowerPoint presentations, videos, industry journals, conference brochures, handouts, lecturer knowledge and guest speakers.
Facilities and equipment may include access to computers, printers, internet, office equipment, a simulated tourism centre, information on codes of conduct, membership and benefits, government regulations that describe laws specifically relevant to the tourism industry, Criminal Code Act 1995 for child sex offences outside Australia, Queensland Tourism Services Act 2003, organisational documents and templates, performance reports, rosters and staff reports.
Semester and holiday dates are included in your Letter of Offer. View upcoming semester start and end dates.
Semester 1, 2026
- Tuition fee: $12,480
- Resources fee: $660
- Materials fee: $100
Tuition fees are reviewed annually. If tuition fees are increased, you will be required to pay the new fees as they are introduced. You will be provided with an indicative schedule of fees in your Letter of Offer.
Resource fees are for consumables you use in your course e.g. paint, internet etc. You pay this fee to your college at enrolment. If your course goes longer than one semester, the resource fee may not need to be paid in one amount but may be spaced out over the duration of your course. Your college will advise you of the payment amount each semester.
Material fees are for items that remain your property after the course has been completed e.g. personal protective equipment, tools, text books etc. You pay this fee to your college at enrolment.
There is no work placement requirement for this course, however, there are many opportunities for students to participate in both theory and practice at the new student tourism centre based in the reception area of the Northbridge campus.
2 semesters
To achieve this qualification, students must demonstrate competency in 23 units. These 23 are comprised of 13 core units and 10 elective units. Elective units listed below have been selected in consultation with industry.
Students who enrol into this qualification will be eligible for credit transfer of the units that they have already achieved. Fees paid by international students are set on a commercial basis and are paid as a whole of course fee - no refund will apply to credit transfers. Please refer to your letter of Offer for detailed duration and costings for your enrolment.
- BSBTWK501 Lead diversity and inclusion
- SIRXOSM007 Manage risk to organisational reputation in an online setting
- SITTIND003 Source and use information on the tourism and travel industry
- SITXCCS015 Enhance customer service experiences
- SITXCCS016 Develop and manage quality customer service practices
- SITXCOM010 Manage conflict
- SITXFIN008 Interpret financial information
- SITXFIN009 Manage finances within a budget
- SITXFIN010 Prepare and monitor budgets
- SITXHRM009 Lead and manage people
- SITXMGT004 Monitor work operations
- SITXMGT005 Establish and conduct business relationships
- SITXWHS007 Implement and monitor work health and safety practices
- SITTPPD012 Package tourism products
- SITTTVL001 Access and interpret product information
- SITTTVL004 Sell tourism products or services
- SITTTVL005 Prepare customer quotations
- SITTTVL007 Use a computerised reservations or operations system
- SITXCCS010 Provide visitor information
- SITXHRM010 Recruit, select and induct staff
- SITXMPR009 Coordinate production of brochures and marketing materials
- SITXMPR010 Create a promotional display or stand
- SITXMPR012 Coordinate marketing activities
The methods of assessment used in this course include written assessments, observation, group and individual in class projects, an online project – social media monitoring and managing applications, case studies, research assessments, role play including on-site excursions with participative activities and use of online Computerised Reservation Systems using third-party software.
These assessment strategies and evidence gathering are in accordance with the relevant training package or accreditation guidelines. Detailed Information is available in the assessment matrix, learning plans and assessment tools for each of the units of competency.
The following learning resources, facilities and equipment are available at each campus so that you can achieve the skill and knowledge requirements of this course.
Learning resources may include access to Blackboard, PowerPoint presentations, videos, industry journals, conference brochures, handouts, lecturer knowledge and guest speakers.
Facilities and equipment may include access to computers, printers, internet, office equipment, a simulated tourism centre, information on codes of conduct, membership and benefits, government regulations that describe laws specifically relevant to the tourism industry, Criminal Code Act 1995 for child sex offences outside Australia, Queensland Tourism Services Act 2003, organisational documents and templates, performance reports, rosters and staff reports.
Semester and holiday dates are included in your Letter of Offer. View upcoming semester start and end dates.
There may be further semester intakes available for enrolment. You can view any further intakes when you submit your online application(opens in a new tab).
For information about pathways from TAFE to university, view our Pathways to university page.
How to apply
Apply to study at TAFE in six steps:
- find a course;
- check entry requirements;
- submit an application;
- accept your offer and pay;
- apply for your student visa; and
- receive your visa and come to Australia for your studies.
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TAFE International Western Australia (TIWA) is the Registered Training Organisation (RTO) and Commonwealth Register of Institutions and Courses for Overseas Students (CRICOS) provider, for the delivery of training to international students, enrolled in a TAFE course in Western Australia. This nationally recognised course is delivered by a Western Australian TAFE college on TIWA's behalf. TIWA retains responsibility for the quality of the training and assessment delivered by the TAFE colleges and for the issue of certification documentation to students.